Receptionist

PT group; Hereford; On-site; GBP 22,000 - GBP 26,000; Part time

Job summary

A leading UK organization is seeking a part-time Receptionist for their Hereford operations. This role involves managing client communications, welcoming visitors, and supporting event logistics within a team environment. Candidates should be organized with a proactive attitude and experience in client-facing roles is beneficial. Staff will enjoy a range of benefits including bonus schemes and a pension. This position is part-time, requiring 20 hours weekly, Monday to Friday.

Benefits

28 days annual leave plus public holidays

Bonus scheme

Life Assurance

Scottish Widows Pension Scheme

Healthcare cash-plan

1/3 gym membership contribution

Electric vehicle scheme

Cycle to Work scheme

Flu vaccinations

Qualifications

• Experience in a client/customer facing environment preferred.
• Ability to manage changing priorities effectively.
• Approachable nature to provide support to clients and employees.

Responsibilities

• Welcome and greet all visitors and manage incoming calls.
• Replenish meeting rooms and order supplies as needed.
• Handle incoming and outgoing mail and deliveries.

Skills

Client communication skills

Organizational skills

Proactive attitude

Ability to build rapport

Team collaboration

Job description

About The Role

We are recruiting for a part‑time Receptionist to join our Hereford operations team, on a 9 month FTC basis for a maternity leave cover. Our reception team are a critical link between us and our clients, a lifeline for our employees and even a reassuring first impression for interviewing candidates.

We are looking for an outgoing individual who takes pride in the quality of their client service to fulfil this incredibly diverse position.

Responsibilities

• Client communications and visitor management: welcome and greet all visitors to the firm, including clients; field and redirect incoming calls as appropriate; upkeep a timely response to incoming calls and email queries; manage visitor sign‑in (including the contractor log) and distribute visitor passes.
• Event, meeting room and office supply management: replenish meeting rooms (notepad, tissues, etc.), order stationery and refreshments as needed, book meeting rooms as needed for events, coordinate with external vendors, contractors or catering, conduct routine safety and maintenance checks.
• Mail management: handle incoming post, special deliveries and couriers; handle outgoing post; log files according to SOS.

About You

Whilst previous experience as a Receptionist or Administration would be beneficial, it is not essential. We are looking for someone who:

• Has former experience in a client/customer facing environment.
• Has an ability to build rapport with clients quickly and professionally.
• Is organised and able to manage changing priorities.
• Has an approachable nature as clients and employees will look to you for support.
• Has a proactive and can‑do approach.
• Thrives best in a collaborative team environment.

Working Hours

Part‑time, 20 hours a week between 10:00‑14:00, Monday to Friday.

Benefits

• 28 days annual leave (plus public holidays)
• Bonus scheme
• Life Assurance
• Scottish Widows Pension Scheme
• Healthcare cash‑plan
• 1/3 gym membership contribution
• Electric vehicle scheme
• Happy People/Perks at Work benefits portal
• Cycle to Work scheme
• Flu vaccinations

Equal Opportunity Statement

As HCR is an equal opportunities employer, we don’t just accept differences, we celebrate them. We want to attract a diverse and ambitious workforce that reflects all backgrounds and skills to create a workplace that is supportive and inclusive, recognises and nurtures talent, and which works together to achieve the best outcome for our clients. We are privileged to be an armed forces‑friendly organisation.