Gas Solutions Customer Service Advisor

Air Liquide; Sheffield; On-site; GBP 22,000 - GBP 28,000; Full time

Job summary

A leading provider of gas solutions in Sheffield is looking for a Customer Service Advisor to enhance customer satisfaction by efficiently handling inquiries and providing prompt resolutions. Responsibilities include managing customer accounts, processing payments, and identifying sales opportunities. Ideal candidates should possess strong communication skills, problem-solving abilities, and the capacity to foster lasting customer relationships. Join a diverse workplace that values learning and development opportunities.

Qualifications

• Experience handling customer inquiries and resolving issues.
• Familiarity with payment processing and invoicing.
• Ability to develop strong customer relationships.

Responsibilities

• Answer customer queries in an efficient manner.
• Handle new account setups and pricing inquiries.
• Manage work within defined KPI targets.
• Provide proactive service to select customers.

Skills

Clear communication skills

Problem-solving

Customer relationship management

Ability to prioritize workload

Job description

A leading provider of gas solutions in Sheffield is looking for a Customer Service Advisor to enhance customer satisfaction by efficiently handling inquiries and providing prompt resolutions. Responsibilities include managing customer accounts, processing payments, and identifying sales opportunities. Ideal candidates should possess strong communication skills, problem-solving abilities, and the capacity to foster lasting customer relationships. Join a diverse workplace that values learning and development opportunities.