Emergency Department Patient Access Pro

Vnaalbany; Leeds; On-site; GBP 29,000 - GBP 39,000; Full time

Job summary

A leading healthcare provider in Leeds is looking for a Patient Access Specialist. This role requires strong computer skills, customer service abilities, and insurance knowledge. Responsibilities include gathering patient demographic and insurance information and managing financial discussions regarding payment responsibilities. The ideal candidate will have prior experience in a hospital or physician office and the ability to work under pressure while ensuring compassionate service to patients and their families.

Qualifications

• 3 – 5 years experience in a related field.
• Hospital or Physician office experience preferred.
• Ability to discuss sensitive concepts with patients.

Responsibilities

• Ensure compassionate service to patients and colleagues.
• Participate in performance and quality improvement activities.
• Maintain a clean and hospitable environment.

Skills

Strong computer skills

Proven customer service skill

Strong insurance knowledge

Critical thinking ability

Ability to multi-task

Good judgement

Education

HS Diploma

Associates Preferred

CHAA (or acquired within 2 years)

Job description

A leading healthcare provider in Leeds is looking for a Patient Access Specialist. This role requires strong computer skills, customer service abilities, and insurance knowledge. Responsibilities include gathering patient demographic and insurance information and managing financial discussions regarding payment responsibilities. The ideal candidate will have prior experience in a hospital or physician office and the ability to work under pressure while ensuring compassionate service to patients and their families.