Team Member

Rank Group; Brierley Hill; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading entertainment company in the United Kingdom seeks a Mecca Bingo Team Member to deliver a fantastic customer experience. This role involves working in various areas of the venue, including calling bingo and serving customers at the bar. Candidates should possess a customer-focused attitude, be friendly, adaptable, and communicate effectively. The position offers competitive pay and benefits, creating an exciting atmosphere for visitors.

Benefits

Competitive salary

Paid breaks

Discounts on travel, shopping, and dining

50% discount on food and drinks

Pension and Life Assurance

Company Sick Pay Scheme

Access to Employee Assistance Programme

Funded Apprenticeships and training

Uniform provided

Qualifications

• A customer-focused attitude is essential for delivering excellent service.
• Friendly, adaptable, and caring demeanor to create a welcoming environment.
• Strong communication skills to engage effectively with customers.

Responsibilities

• Participate in delivering a fantastic customer experience at the venue.
• Work across different areas, including behind the bar and calling bingo.
• Ensure customers feel welcomed and engaged during their visit.

Skills

Customer-focused attitude

Strong communication skills

Friendly and adaptable

Job description

Benefits

• Competitive Salary - £12.21 / hour
• Real contracts from 8 to 35 hours – no zero-hour contracts!
• Paid breaks
• Industry-leading Employee Rewards platform, offering discounts on travel, shopping, and dining and much more
• 50% discount on food and soft drinks for you and up to three friends
• Pension and Life Assurance
• Company Sick Pay Scheme
• Access to an Employee Assistance Programme and in-venue Mental Health FirstAiders
• Funded Apprenticeships and training for career development
• Uniform provided- Fantastic new design just launched in 2024

Overview

As a Mecca Bingo Team Member, you’ll be part of a vibrant team responsible for delivering a fantastic customer experience. You will work across different areas of the venue from the helping behind the bar to calling the bingo, ensuring every customer feels welcomed and engaged. The role focuses on adaptability, customer service, and teamwork to create a fun and exciting atmosphere for visitors.

Qualifications

• A customer-focused attitude
• Friendly, adaptable, and caring
• Strong communication skills