Logistics & Customer Service Coordinator — Biscuits

The Rowan Organisation; Winsford; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A logistics and customer service company is seeking a Logistics and Customer Services Coordinator to oversee the efficient flow of materials and customer orders. This role involves timely communication with customers, accurate order entry, and maintaining high service levels. The ideal candidate will have a proactive attitude, excellent communication skills, and a background in logistics coordination or customer service within a manufacturing environment. The role demands strong organization and multitasking abilities, providing a critical link between production and customer satisfaction.

Qualifications

• Minimum 12 months’ experience in logistics coordination or customer service within a manufacturing environment.
• Strong communication skills, both verbal and written.
• Accurate data input with IT proficiency in relevant software.

Responsibilities

• Ensure efficient movement of materials and customer orders.
• Act as the first point of contact for customers, providing timely updates.
• Prepare daily/weekly reports on logistics performance.

Skills

Customer-focused mindset

Excellent communication skills

Organisational abilities

Problem-solving skills

Detail-oriented

Team player

Ability to multitask

Resilient under pressure

Tools

SAP

Word

Excel

Job description

A logistics and customer service company is seeking a Logistics and Customer Services Coordinator to oversee the efficient flow of materials and customer orders. This role involves timely communication with customers, accurate order entry, and maintaining high service levels. The ideal candidate will have a proactive attitude, excellent communication skills, and a background in logistics coordination or customer service within a manufacturing environment. The role demands strong organization and multitasking abilities, providing a critical link between production and customer satisfaction.