Operations & Logistics Administrator - Customer Service

City West Country Limited; Exeter; On-site; GBP 27,000; Full time

Job summary

A leading motor industry firm is seeking an Operations Administrator to support customer service and logistics operations. This role involves managing deliveries, providing administrative support, and ensuring high service standards. Successful candidates will have experience in logistics or customer service, strong IT and communication skills, and a commitment to excellence. We offer a competitive salary and comprehensive benefits.

Benefits

Employee Car Scheme

25 days’ holiday + bank holidays

Pension scheme

Discounts on big brands

Employee Assistance Programme

Comprehensive training and support

Aspiring Managers programme

Cycle to work scheme

Eye care vouchers

Life assurance

Long Service Awards

Qualifications

• Previous experience within an administrative position.
• Ability to manage multiple priorities whilst maintaining attention to detail.
• Proven track record in a logistics or customer-focused environment.

Responsibilities

• Manage customer service portals and respond to direct customer contact.
• Support the operations department with administrative tasks.
• Keep the sales departments informed of changes impacting delivery schedules.

Skills

Customer service skills

Strong administrative skills

IT literacy

Clear communication

Attention to detail

Tools

MS Office

Web-based applications

Job description

A leading motor industry firm is seeking an Operations Administrator to support customer service and logistics operations. This role involves managing deliveries, providing administrative support, and ensuring high service standards. Successful candidates will have experience in logistics or customer service, strong IT and communication skills, and a commitment to excellence. We offer a competitive salary and comprehensive benefits.