Care Home Coordinator

Beacon Medical Group; Plymouth; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A healthcare organization in Plymouth is looking for a Care Co-ordinator to support a dedicated team providing care for elderly patients in care homes. This part-time role involves facilitating communication between care homes and patients, managing meetings, and ensuring administrative duties are met efficiently. Ideal candidates will have strong communication, organizational skills, and a good command of IT. The position offers a competitive hourly rate and is part of a supportive team committed to high-quality care.

Benefits

Supportive work environment

Opportunities for growth

Training provided

Qualifications

• Experience of working with the general public.
• Understanding of different patients and carer groups and needs.
• Awareness of the importance of safeguarding and procedures.

Responsibilities

• Facilitate effective communication between care homes and patients.
• Organisation and administration of MDT meetings.
• Support to minimise the demands upon the multidisciplinary team.

Skills

Good communication skills

Good organisational skills

Data analysis and reporting

Attention to detail

IT skills

Education

Good general standard of education

NVQ Administration level 3

Tools

Microsoft Word

Microsoft Excel

SystmOne

Job description

Job Summary

Are you looking to challenge yourself and provide support and co‑ordination to a small, but busy team of dedicated clinicians who provide care for our elderly patients resident in care and nursing homes? An exciting opportunity has come up for a Care Co‑ordinator to work as part of the Beacon Medical Group Care Home Team. This is a fixed‑term appointment for 9 months to provide maternity cover for our current Care Co‑ordinator.

Main Duties of the Role

This is a varied role requiring good administrative, communication, numeracy and literacy skills. It is for 28.5 hours over 5 days.

• Facilitate effective communication between care homes, patients, members of the primary health care team, secondary care and other associated healthcare agencies.
• Provide coordination and navigation through relevant pathways, liaising with local support services, professionals and wider stakeholders.
• Organisation and administration of MDT meetings, rota management, meeting planning, minute taking, review of audits and training support.
• Support to minimise the demands upon the multidisciplinary team.
• Planning and co‑ordination of the Care Home Service home/ward rounds, clinics and tasks; play an active role in capacity planning and support.
• Co‑ordination and support of any reports and audits for the service.
• Work closely with the management and Care Home Team providing a comprehensive administrative service.
• Ensure administrative and clerical duties within the practice are carried out within the guidelines and policies for the Care Home Service.
• Be responsible for improving healthcare outcomes by helping with enhanced services, QOF and IIF work in the practice.
• Good level of computer literacy with working knowledge of Microsoft Word and Excel; familiar with SystmOne or equivalent.

About Us

Beacon Medical Group Practice is a single practice, Primary Care Network (PCN), providing care to 43,000 patients across Plympton and the South Hams. We are a team of Partners, Salaried GPs, Paramedics, Clinical Pharmacists, Pharmacy Technicians, Practice and specialist Nurses, HCAs, Phlebotomists, First Contact Physios, Social Prescribers, Advanced Clinical Practitioners, Clinical Practitioners and Administrative support staff. Our mission is to give all our patients the right care, at the right time, in the right place. We are a forward‑thinking partnership always looking for opportunities to improve services for our patients. This is a really exciting time to be joining us as we diversify our teams, our partnership and services.

If you join our team; you will receive support, opportunities to grow role, training, and work with colleagues who care about you.

Salary

£13.20 an hour

Contract

Fixed term, 9 months, part‑time – 28.5 hours over 5 days.

Job location

Plympton Health Centre, Mudge Way, Plymouth, PL71AD

Person Specification

Qualifications

• Evidence of a good general standard of education.
• Good IT skills.

Experience

• Experience of working with the general public.
• Experience of working in a busy environment.
• Understanding of different patients and carer groups and needs.
• Awareness of the importance of safeguarding and procedures.
• Be aware of confidentiality and data protection when handling sensitive information.
• Developing productive and effective relationships with all members of the healthcare team.
• High degree of organisation and an effective time manager.
• Accurate, attention to detail.
• Completing audits.
• Data analysis and reporting.

Desirable

Qualifications

• NVQ Administration level 3 or equivalent level of experience.
• RSA level 1.

Experience

• Experience of working in a general practice environment.
• Patient/customer service related training/previous role.
• Up‑to‑date knowledge of services and health resources in the local area.
• Knowledge of the GDPR and how this is applied in practice.
• Good working knowledge and experience of using SystmOne.
• Strong administration skills.

Essential

• The candidate must demonstrate an understanding of our values.
• Full driving licence.
• Able to travel between sites when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name: Beacon Medical Group

Address: Plympton Health Centre, Mudge Way, Plymouth, PL71AD

Employer's website: https://www.beaconmedicalgroup.nhs.uk/