Care Coordinator

Primary Care Doncaster Limited; Doncaster; Hybrid; GBP 28,000; Part time

Job summary

A healthcare organization in Doncaster is looking for a Care Coordinator to join a multi-disciplinary team. This pivotal role involves supporting patient case management and coordinating care for vulnerable adults. Candidates should have NVQ Level 3 or equivalent and possess experience in administrative systems, preferably in a patient-focused environment. The role offers flexibility, including some remote work, and access to NHS benefits.

Benefits

Access to NHS Pension Scheme

27 annual leave days (pro rata for part-time)

Qualifications

• Educated to NVQ Level 3 or equivalent knowledge.
• Experience in a patient-focused environment.
• Familiar with administrative systems and software.

Responsibilities

• Support MDT meetings and patient case management.
• Assist with arranging weekly ward rounds.
• Deliver coordinated care for vulnerable adults.

Skills

Planning and organizing complex meetings

Evidence of working with IT systems

Verbal and written communication skills

Networking and influencing skills

Experience using medical software (SystmOne, EMIS Web)

Education

NVQ Level 3 or equivalent

Tools

Excel

PowerPoint

Word

Job description

Below you can find details regarding vacant positions in our team. If you have any questions or would like any further information about working for Primary Care Doncaster you can contact our HR Team at [e-mail] .

Main area Primary Care Grade £27,258.49 Contract Fixed term: 10 months (Until January 2027) Hours Part time - 30 hours per week Job ref 7787879

Site Doncaster Central PCN Town Doncaster Salary £27,258.49 per annum pro rata Salary period Yearly Closing 26/02/2026 23:59

Job overview

We are looking to recruit a Care Coordinator who will work as part of a multi-disciplinary team in a patient-facing role in the Central Primary Care Network. The role will be working within a great team including 4 Care Coordinators, and 1 social prescriber.

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce.

This role will be based working within The Central Primary Care Network.

This is is an exciting opportunity in which you will gain experience and make a real impact. This role is pivotal to improving the quality of care and operational efficiencies so requires motivation and passion to deliver excellent service within the Central Primary Care Network

The role will require you to attend various work locations across the Central Primary Care Network. The employment contract will state Doncaster Central PCN as your work location, this role will include some remote working.

Main duties of the job

The ideal candidate should either be educated to NVQ Level 3 or have equivalent knowledge and experience of office procedures; including a wide range of administrative systems and software. including Excel, Power Point and Word. Previous experience of Primary Care or the NHS would be an advantage, however is not essential.

The successful candidate will need to be flexible in their approach to work as the role will be working primarily across the South Primary Care Network, within various practices in Doncaster to undertake duties including;

Help and support the multi-disciplinary team (MDT) meetings and patient case management

Arranging Weekly Ward Rounds, supporting practices to achieve IIF targets, dealing with referrals, booking and scheduling appointments, and supporting practices with vaccinations.

Support the MDTs to deliver effective and co-ordinated care for vulnerable and frail adults; including those at high risk of hospital admission

Assist people to self-manage their health and wellbeing

Support patients to utilise decision aids in preparation for shared decision-making conversations

Further details can be found in the attached job description.

Working for our organisation

Primary Care Doncaster Ltd is developing a wide range of services to support general practice across the City and is looking at innovative ways to develop its workforce, due to interest by a significant number of GP practices and Networks within the town.

As a PCD employee you will have access to the generous NHS Pension Scheme and 27 annual leave days per year (pro rata for part time).

PCD are an equal opportunities employer.

Detailed job description and main responsibilities

To work closely with teams to help and support the multi-disciplinary team (MDT) meetings and the ongoing patient case management. This will involve linking with GP surgeries and a range of Community Health Services.

To support the MDTs within the Primary Care Network (PCN) to deliver effective, co-ordinated care for vulnerable and frail adults, particularly those at high risk of a hospital emergency admission, emergency department (ED) attendances or out of hours care.

Person specification

Qualifications

• NVQ Level 3 or equivalent level of knowledge in office procedures

Experience

• Experience of working under own direction
• Experience in a patient focused environment
• Evidence of experience in wide range of administrative systems and software programmes
• Experience of supporting service improvement
• Previous experience in NHS/Primary Care/Local Authority role

Skills

• Experience of planning and organising complex meetings/agendas
• Evidence of working with IT systems
• Evidence of ability to support collation and analysis of data
• Verbal, written, and interpersonal skills
• Ability to provide and receive complex information
• Experience of using a medical software package e.g. SystmOne and EMIS Web
• Proven track record of effective use of networking and influencing skills

Employer certification / accreditation badges

This post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.