Senior TAM: Puppet Automation Champion

AnaVation LLC; Greater London; On-site; GBP 70,000 - GBP 90,000; Full time

Job summary

A leading software company in Greater London is seeking a Senior Technical Account Manager to join the Customer Success team. This role involves maintaining technical health of Puppet Enterprise, advocating for customer needs, and guiding clients to efficiency. Candidates should have 5+ years in a TAM role, strong communication skills, and a solid background in DevOps practices including Unix/Linux systems. The position offers a collaborative environment with opportunities for growth and rewards.

Benefits

Valued team contributions

Opportunities for growth

Competitive rewards

Qualifications

• 5+ years of experience in a TAM role.
• Strong communication skills with adaptability.
• Unix and/or Linux SysAdmin experience.

Responsibilities

• Solve customer problems while maintaining composure.
• Collaborate with engineers for troubleshooting.
• Advocate for customers within the organization.

Skills

Problem solving

Consultative skills

Communication skills

Flexibility

Knowledge of DevOps

Education

Undergraduate in Computer Science/IT/Engineering or equivalent

Tools

Git

AWS

Docker

Jenkins

Salesforce

Job description

A leading software company in Greater London is seeking a Senior Technical Account Manager to join the Customer Success team. This role involves maintaining technical health of Puppet Enterprise, advocating for customer needs, and guiding clients to efficiency. Candidates should have 5+ years in a TAM role, strong communication skills, and a solid background in DevOps practices including Unix/Linux systems. The position offers a collaborative environment with opportunities for growth and rewards.