Assessment Operations Lead – Delivery & Quality

BCS Special Interest Group; Swindon; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A professional membership organization is seeking an Assessment Operations Manager to oversee the end-to-end management of assessment and examination delivery. The role involves providing leadership to a team, coordinating workflow, ensuring compliance, and engaging stakeholders. This position also includes planning assessments across multiple locations and ensuring high-quality candidate experiences. Candidates should have a strong background in leadership, assessment operations, and stakeholder coordination, with a commitment to quality and continuous improvement.

Benefits

23 days holiday per year, increasing up to 27 days with service

Birthday leave

Paid Christmas office shutdown

Private Medical Insurance

Life assurance (x4 salary)

Income protection

Enhanced maternity/paternity leave

Free BCS membership

Financial wellbeing support

Qualifications

• Experience in managing assessment operations and teams effectively.
• Strong capability in budgeting and resource management.
• Ability to engage effectively with multiple stakeholders.

Responsibilities

• Lead the assessment operations team to achieve goals.
• Plan and oversee assessment deliveries across various platforms.
• Ensure compliance with quality standards and regulations.

Skills

Team Leadership

Planning and Scheduling

Quality Assurance

Stakeholder Engagement

Operational Governance

Job description

A professional membership organization is seeking an Assessment Operations Manager to oversee the end-to-end management of assessment and examination delivery. The role involves providing leadership to a team, coordinating workflow, ensuring compliance, and engaging stakeholders. This position also includes planning assessments across multiple locations and ensuring high-quality candidate experiences. Candidates should have a strong background in leadership, assessment operations, and stakeholder coordination, with a commitment to quality and continuous improvement.