Shiseido Beauty Expert

Shiseido; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading beauty company in Greater London is seeking a passionate Beauty Expert to provide skincare expertise and drive sales through customer engagement. The ideal candidate will have retail makeup artistry experience and excellent communication skills, working independently and within a team to achieve targets. In return, the company offers comprehensive training and benefits, including a generous commission scheme and a contributory pension plan.

Benefits

30 days holiday including bank holidays

Generous discretionary commission scheme

Contributory pension scheme – 5% employer contribution

Enhanced parental allowance

Life Assurance up to x2 your salary

Annual performance reviews

Qualifications

• Experience in retail makeup artistry is essential.
• Excellent communication and customer service skills required.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Provide skincare expertise through demonstrations and facials.
• Drive sales and engage with customers to meet goals.
• Educate customers on Shiseido's products and innovations.

Skills

Retail Makeup Artistry experience

Excellent Communication

Customer Service skills

Self-motivated

Results driven

Ability to work as part of a team

Job description

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Date: 30 Jan 2026

Location: London

We are part of the Shiseido Group, and in joining us you join an incredible group network of brands, where developing our people is at the heart of our business.

YOUR NEXT ROLE : Beauty Expert

YOUR RESPONSIBILITIES

You will let your passion for skincare and makeup shine through. You’ll provide both skincare expertise through demonstrations and facials, and share some of the best kept beauty secrets by educating them on Shiseido’s innovative products as we continue to establish Shiseido as an authority in makeup. Keeping in mind your targets at all time, you’ll be determined to drive sales and seek opportunities to deliver engaging activity on counter to ensure you work as a team to hit both your and the counters goals.

With a selective distribution, your voice is always heard in Shiseido and you have the opportunity to make a real impact on the business. We expect you to be experienced in skincare and beauty, to be proactive and target driven with a true passion for everything Shiseido represents. In return we offer world-renowned training – we invest in you, ensuring you have the highest level of product and service knowledge, and helping you realise your full potential.

YOUR BACKGROUND

We value diversity and creativity in all that we do. Your suitability will come through a range of experiences and backgrounds. Specifically we encourage experiences from the below:

• Demonstrable retail Makeup Artistry experience
• Excellent Communication and Customer Service skills
• Ability to work independently and as part of a team
• Self-motivated and results driven
• Alignment with the group’s “Trust8” working principles: Think Big, Take Risks, Hands on, Collaborate, Be Open, Act with Integrity, Be Accountable, Applaud Success

BENEFITS YOU’LL LOVE

• 30 days holiday, including bank holidays, increasing with service
• Generous discretionary commission scheme
• Contributory pension scheme – 5% employer contribution
• Enhanced parental allowance
• Life Assurance up to x2 your salary
• Access to Retail Trust
• Annual performance and development reviews so you know your career is going in the right direction

OUR VALUES

• THINK BIG
• TAKE RISKS
• HANDS ON
• COLLABORATE
• BE OPEN
• ACT WITH INTEGITY
• BE ACCOUNTABLE
• APPLAUD SUCCESS

INCLUSION HEROS

Together, we can build a vibrant and dynamic team that reflects the diverse world we serve.

We are committed to fostering an inclusive and diverse workplace where all employees feel valued, respected, and empowered. We believe that a diverse workforce enhances our creativity, innovation, and overall success.

We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, age, sexual orientation, disability or religion and are proud to promote a culture which supports and appreciates people from all backgrounds. We are always open to flexible working, part time arrangements and any adjustments which you might need to get the best experience whilst at work.

We are dedicated to providing equal employment opportunities and ensuring that our hiring practices reflect our commitment to diversity and inclusion.

We are proud to be recognised as a disability confident employer and have a number of internal employee forums which promote advocacy for our teams. If you need any support or adjustments during your application, please get in touch with us and we will be happy to support you.

OUR HIRING PROCESS

Once you have applied for the role, we will screen your CV. We will do our best to get back to all candidates who apply, however in some cases it may not be possible due to the high volume of applications. If you have not heard back from us within 30 days of your application, unfortunately this may be you have not been successful on this occasion.

If your CV is shortlisted, then you will be contacted by the hiring manager to explore your motivation, suitability and role expectations. Successful applicants will be invited to at least 1 interview. Preferably, we would like to meet you in person and give you the opportunity to test your commute as well as see your potential place of work! If you are successful at interview, you will be required to have an instore trade test.

All applicants must have the right to live and work in the UK.

• Why not follow our Shiseido UKI LinkedIn page to learn more about our culture