Bank Support Worker

Community Integrated Care; Skelton-in-Cleveland; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading UK Charity is seeking empathetic and dedicated support workers to provide person-centered care for individuals moving into supported living. You will help maintain independence, encourage community engagement, and foster new friendships. Required attributes include patience, compassion, and a strong work ethic. Enjoy flexible working hours and a supportive environment as you make a positive impact on people's lives. Ideal for those aspiring to make a difference in social care.

Benefits

£12.62 per Hour

28 Days annual leave

Pension Scheme

Flexible Working Hours

Ongoing professional development

Wellbeing investment

Qualifications

• No specific required professional experience.
• Empathetic and patient demeanor is essential.
• Ability to support individuals with diverse needs.

Responsibilities

• Provide person-centered support to individuals transitioning to a new home.
• Encourage engagement in community activities and personal choices.
• Support the development of new friendships and community integration.

Skills

Patience

Empathy

Compassion

Reliability

Problem solver

Resilience

Job description

Overview

What makes Community Integrated Care a great place to work:

Benefits & USP’s

• £12.62 per Hour
• Work doing the things you enjoy, meaning work never feels like work
• Work for a multi award-winning Charity that invests all it profits right back into the people we support, our workforce and our local communities
• Managed by supportive leaders
• 28 Days annual leave inclusive of statutory bank holidays (for full time, part time is worked out on a pro‑rata basis)
• Pension Scheme
• No uniform - we wear our casual clothes
• Flexible Working Hours & Shift patterns
• We will pay for your DBS / PVG
• We are based in one location, so no need to be a car driver
• Guaranteed & Contracted Hours
• Spend your whole shift with the person you support, making the biggest impact on their lives
• Shopping Discounts Scheme
• Ongoing continued professional development and progression opportunities
• Recommend a Friend Bonus scheme
• Financial Hardship Fund
• Investment in your wellbeing

Community Integrated Care is one of the UK’s largest health and social care charities. We work hard to enriching the lives of people with many different care needs. It’s exciting and rewarding work, and we’re full of pride and passion for what we do.

Since the early days, we’ve grown to provide many innovative and bespoke care services to thousands of people across England and Scotland. We want to provide support based on the principles of choice, dignity and respect. This resonates in our vision of “Your Life, Your Choice” and our strategy “Best Lives Possible”.

We have strong values and we’re proud to pioneer new ways of delivering social care to stand out in our sector. In the past two years, we have won or made the shortlist for over 100 national and regional awards!

We are also focused on our people. Our Support Workers are dedicated and passionate about going ‘the extra mile’ for the people we support and in return, we go the extra mile for them by investing in pay, recognition, wellbeing and continued professional and personal development. We will provide you with all the training, support and personal protective equipment you need in your role and will help you develop, should you decide you want to develop your career with us.

Your role and what you’ll be doing

Who you’ll be supporting & more about the role: We need empathic, patient staff to provide person-centered support to individuals who will be moving here. This will be an opportunity to support people transitioning into a new home and help them settle into their new lives.

You will support people to work towards person-centred outcomes, enabling them to maintain independence.

You will encourage and support people to engage in the local community, clubs, cinema, shows, days out, gym, pub lunches, shopping, and activities of our personal choice.

You will support the development of a new community within Byland Court itself, possible new friendships, and continue to maintain existing relationships.

We will be closely working with new partnerships, exciting new prospects, and activities for the entire community to enjoy.

Owl View is a supported living project for 10 people with mental health care needs and some possibly on the dementia pathway. The property has been extensively refurbished and redeveloped into 10 large self-contained apartments, some of which are suitable for those with reduced mobility or who use a wheelchair either now or in the future. It has beautiful outdoor area and large communal areas including a central atrium.

We will have a core background team on duty 24/7 so there is overnight shifts and we will provide additional 1:1 support, ranging from personal care, housekeeping, and meals to days out and trips to the shops and activities.

Your values

We know it takes a special person to work in social care and we recognise that not everyone that would be perfect for the role, will have professional experience. This is why we're really passionate about recruiting to individuals’ values and we recruit people from all walks of life; From people with vast experience in a support worker or care assistant role, from people with lived experiences who may have friends or relatives with disabilities or have looked after older relatives, to people with no experience at all.

Naturally it is important too that you share our company values - We Include; We Deliver; We Aspire; We Respect; We Enable, which are at the heart of everything we do and ensure that we deliver high quality, consistent care and support. People\'s values are important to us, so we look for people with:

• Patience
• Empathy, compassion and sensitivity to others
• A strong work ethic
• Reliability
• Honesty
• Determination
• A problem solver
• Resilience

If you have read this advert and feel like it’s exactly the role and organisation you’re looking for, please click "Apply" to take you through to our short application form.

A Place I belong

Here at Community Integrated Care we aim to be a warm, welcoming and inclusive employer, where all colleagues feel they belong. We want to an organisation that is truly fair and equal to all – where individual diversity is valued, unique characteristics celebrated and everyone feels able to bring their true selves to work.

By encouraging and embracing a range of diverse backgrounds, experiences, capabilities and viewpoints, we will build a stronger, richer, more vibrant workforce, which reflects the people we support, and the communities in which we work. It helps us make better decisions, bring fresh ideas and become a true provider and employer of choice.

We have a really clear plan to achieve this called A Place I Belong. This publicly sets out the promises we’ve made to achieving this vision and how we will hold ourselves to account to getting there. You can read more about this by clicking here.

We wish you the very best of luck in your application to joining our charity. Should you require any adjustments during the recruitment process, please feel free to contact [e-mail]

Community Integrated Care is an Equal Opportunities and Disability Confident employer.

We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.

In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.

The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.