Night Manager

Focus Hotels Management Limited; Belfast; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A prestigious boutique hotel in Belfast is seeking a Night Manager to oversee overnight operations and ensure exceptional guest service. The ideal candidate will have experience in hotel management or a similar supervisory role, demonstrating strong leadership, communication, and customer service skills. Responsibilities include managing the night team, ensuring safety and security, handling cash and night audits, and coordinating with departments. This role offers competitive salary and career development opportunities within a supportive culture.

Benefits

Competitive salary

Training and development programme

Career progression opportunities

Employee-centric culture

Recognition and rewards

Qualifications

• Previous experience in hotel management or a supervisory night role.
• Strong leadership and communication skills.
• Excellent customer service and problem-solving abilities.
• Good understanding of hotel systems and night audit procedures.
• Ability to work independently and show initiative.
• Flexibility to work night shifts.

Responsibilities

• Oversee all night operations and smooth handover.
• Lead and support the Night Team.
• Provide a warm and professional welcome to guests.
• Ensure safety and security of guests and staff.
• Manage cash handling and night audit procedures.
• Conduct daily security and fire safety checks.
• Coordinate with departments for next day operations.
• Handle any incidents or emergencies.
• Support food and beverage service overnight.

Skills

Hotel management experience

Leadership and communication skills

Customer service

Problem-solving abilities

PMS experience

Job description

Overview

This is your opportunity to play a pivotal role in one of Belfast’s most anticipated boutique hotel openings.

Who we are

Opening early 2026, The Bedford Hotel Belfast will be a prestigious boutique hotel set within the iconic Scottish Mutual Building in the heart of the city. With 82 beautifully appointed bedrooms, a destination restaurant, café/bar, and exclusive private dining rooms, The Bedford Hotel Belfast will set new standards for hospitality in Northern Ireland.

Role Responsibilities

As Night Manager, you’ll take charge of the hotel’s overnight operations, ensuring that guests receive exceptional service and that the hotel remains secure and efficiently run.

Your responsibilities will include:

• Overseeing all night operations, ensuring smooth handover between day and night teams.
• Leading and supporting the Night Team, maintaining morale and efficiency throughout the shift.
• Providing a warm and professional welcome to all guests, handling check-ins, check-outs, and any late-night enquiries or issues.
• Ensuring the safety and security of guests, staff, and property through regular checks and adherence to company procedures.
• Managing cash handling, night audit procedures, and accurate recording of financial transactions.
• Conducting daily security and fire safety checks, ensuring compliance with all H&S regulations.
• Coordinating with departments to ensure the hotel is ready for the next day’s operations.
• Handling any incidents or emergencies calmly and efficiently, following company policy.
• Supporting food and beverage service overnight where necessary.

Key Requirements

• Previous experience in hotel management or a supervisory night role within the hospitality industry.
• Strong leadership and communication skills, with the ability to motivate and support a small team.
• Excellent customer service and problem-solving abilities, always maintaining professionalism.
• Good understanding of hotel systems and night audit procedures (PMS experience preferred).
• Ability to work independently, showing initiative and reliability.
• Flexibility to work night shifts across weekdays and weekends.

What We Offer

• Competitive salary.
• Training and development programme.
• Clear career progression pathways and leadership opportunities.
• A supportive, employee-centric culture.
• Recognition and rewards for outstanding performance.
• Work-life balance initiatives.

Why Join Us

Be part of something special: Join the opening team of Belfast’s newest boutique hotel.

Innovate and inspire: Work in an environment that encourages new ideas and continuous improvement.

Grow your career: Benefit from professional development opportunities designed to help you thrive.

Ready to Elevate Your Career?

Apply now to join The Bedford Hotel Belfast and become part of a team that values excellence, passion, and progress.