Luxury Health Club Manager – 5★ Service & Growth

4Leisure Recruitment; Greater London; On-site; GBP 35,000 - GBP 45,000; Full time

Job summary

A leading health and fitness company in Central London seeks an experienced Club Manager to lead a prestigious site. You will ensure top-notch customer service and oversee operational aspects, fostering strong relationships with clients and staff. Required qualifications include a minimum level 2 fitness qualification and experience in the luxury fitness industry. This full-time position offers a dynamic work environment with opportunities for career growth and personal training earnings.

Benefits

Career progression and learning opportunities

A stunning work environment

Holiday, pension and your birthday off!

Qualifications

• Minimum 2 years of fitness industry experience, ideally in a 5-star or luxury environment.
• Excellent written and verbal communication skills.
• RLSS Emergency Responder qualified or willing to undertake.

Responsibilities

• Lead the leisure team to deliver a 5* experience for residents and guests.
• Ensure quality services and operational excellence.
• Serve as the primary contact for all enquiries, maintaining high customer service standards.

Skills

Customer service excellence

Sales and relationship building

Leadership

Fitness assessments

Education

Fitness qualification (minimum level 2)

Swimming pool or pool plant operations experience

Tools

Microsoft Word

Microsoft Excel

Job description

A leading health and fitness company in Central London seeks an experienced Club Manager to lead a prestigious site. You will ensure top-notch customer service and oversee operational aspects, fostering strong relationships with clients and staff. Required qualifications include a minimum level 2 fitness qualification and experience in the luxury fitness industry. This full-time position offers a dynamic work environment with opportunities for career growth and personal training earnings.