Claims Lead - Insurance Operations & Compliance

Brown & Brown, Inc.; Borehamwood; Hybrid; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading insurance brokerage in Borehamwood is looking for a Claims Lead to lead a high-performing claims team. The successful candidate will ensure claims are managed effectively in accordance with service standards and FCA requirements. A strong understanding of insurance products, particularly Property and General Commercial, and great organizational skills are essential. The role offers excellent benefits, including 28 days holiday and private healthcare.

Benefits

28 days holiday + UK bank holidays

Life assurance

Private health care

Employee assistance programme

Season ticket loan

Rental deposit loan

In-house and external training

Qualifications

• Proven claims or case handling experience is essential.
• Strong understanding of insurance products, particularly Property and General Commercial.
• Excellent attention to detail ensuring that high standards of quality are maintained.

Responsibilities

• Lead a high-performing claims team to ensure effective handling of claims.
• Set and monitor work allocations and maintain adequate staff cover.
• Negotiate, settle and/or repudiate claims within delegated limits of authority.

Skills

Claims handling experience

Interpersonal skills

Problem-solving ability

Organizational skills

Attention to detail

Communication skills

Mathematical skills

Education

Cert CII qualification

Tools

Microsoft Office

Job description

A leading insurance brokerage in Borehamwood is looking for a Claims Lead to lead a high-performing claims team. The successful candidate will ensure claims are managed effectively in accordance with service standards and FCA requirements. A strong understanding of insurance products, particularly Property and General Commercial, and great organizational skills are essential. The role offers excellent benefits, including 28 days holiday and private healthcare.