Hybrid Property Claims Team Leader - Lead with Impact

Hiscox; Colchester; Hybrid; GBP 45,000 - GBP 60,000; Full time

Job summary

A leading insurance firm is seeking a Property Claims Team Leader in Colchester to manage a team of Claims Underwriters. The role emphasizes delivering exceptional customer service and achieving key performance indicators. Candidates should have proven experience in a similar role, strong service driver, and interpersonal skills. The position supports career development and fosters a diverse, inclusive work culture. Join us for flexible working and great employee benefits.

Benefits

Flexible working options

Employee benefits for mental and physical wellbeing

Qualifications

• Good experience in a similar role within the insurance industry.
• Track record of putting the customer at the heart of everything you do.
• Quickly establish credibility to develop long lasting relationships.

Responsibilities

• Manage a team of Claims Underwriters handling personal and commercial property claims.
• Ensure key performance indicators are monitored and exceeded.
• Coach and develop team members to enhance their skills.

Skills

Strong service driver

Excellent interpersonal skills

Ability to motivate and coach

Commercial acumen

Education

Dip CII/Dip CILA qualification or working towards

Job description

A leading insurance firm is seeking a Property Claims Team Leader in Colchester to manage a team of Claims Underwriters. The role emphasizes delivering exceptional customer service and achieving key performance indicators. Candidates should have proven experience in a similar role, strong service driver, and interpersonal skills. The position supports career development and fosters a diverse, inclusive work culture. Join us for flexible working and great employee benefits.