Quality and Governance Manager

West Suffolk Clinical Commissioning Group; Bedford; On-site; GBP 60,000 - GBP 80,000; Full time

Job description

About the Role

The De Parys Group is looking to appoint an experienced Quality and Governance Manager to lead our organisation on a full-time basis, working 37.5 hours per week, on site.

Duties include;

• Provide governance support for meetings, including forward planning, advice on delegated decision‑making authority and conflicts management, agenda and paper development, and drafting of accurate minutes and actions to ensure effective decision making within the established governance framework.
• Provide information, support, advice and guidance to staff in relation to the planning and drafting of papers, corporate policies and the completion of impact assessments.
• Manage the development, review and implementation of governance and compliance policies including, management of interest, corporate complaints, gifts and hospitality, including the drafting and presenting of papers.
• Manage the learning event process and review meeting (i.e. SE/SI process)
• Overall responsibility for developing, updating, co‑ordinating reviews and overseeing the implementation of agreed Information Governance policies, guidelines and procedures.
• Ensure Teamnet is the portal for compliancy and ensure an organisational sign‑up and assurance
• Clinical Governance policy, protocols and processes embedded in organisation
• Overall responsibility for complaints, personal responsibility for managing complex and/or clinical complaints
• Act as a subject matter expert and support operational staff for serious incidents that involve IG issues.
• Corporate responsibility for advising the organisation on how to meet information governance policy requirements and additionally when working with external organisations.
• Prepare and present, regular Information Governance reports to the Clinical Governance Committee/Partners Forum.
• Manage and monitor completion of the Data Security and Protection Toolkit (DSPT) and associated evidence portfolio.
• Overall responsibility for the monitoring compliance with the GDPR and other data protection laws, policies, awareness‑raising, training, and audits.
• In‑depth understanding of GDPR and advise the organisation on implementation and compliance requirements.
• Operate impartially, with integrity, professional ethics and sound judgement to fulfil the role within the organisation including at a very Senior level.
• Develop and support Audit Frameworks across departments (clinical and non‑clinical)

About the Candidate

If you are an experienced Governance Manager looking for a new challenge, then we would love to hear from you.

Essentialqualifications, experience and skills:

• Staff management, staff development
• Significant demonstrable experience dealing with very senior people both internally and externally within and outside of NHS organisations
• Relevant qualifications in IG, records management, data protection, cyber security
• Information Security or applicable relevant experience
• Formal managerial qualifications evidence of training / or equivalent experience
• Established Practice Manager or Operations Manager with 3-5 years experience
• Considerable governance knowledge and experience of advising at Senior/Board level
• Experience of drafting and presenting policies and reports
• Experience of working in a health care environment with multi professional healthcare teams
• Detailed knowledge of Information Governance and Data Protection legislation, duties and responsibilities
• Knowledge of policies and trends from national bodies concerning IG
• Excellent judgement, and the ability to act autonomously in the interests of the partnership
• Ability to produce clear and concise written material, including the analysis of highly complex data, using appropriate IT packages including spreadsheets and PowerPoint
• Strong management skills, with a proven record of motivating staff
• Ability to perform effectively under pressure with excellent personal organisation and time management
• Innovative and dynamic
• Analytical and able to resolve highly complex problems
• Self‑motivated and resilient, with the ability to persevere in order to achieve objectives
• Excellent presentation skills

About Us

The De Parys Group’s priority is to provide the highest standard of clinical care to the 48,000 patients registered with the practice. We aim to work collaboratively with other healthcare providers and support organisations, to enable more patients to be treated in a primary care setting, closer to home. We embrace a continuous improvement ethos and strive to ensure that we are available to patients when they need a consultation. We have a strong training ethos within the practice with a team of medical and non‑medical educators as well as opportunities for non‑clinical staff to develop and progress.

TDPG is fortunate to have its own dispensaries at our De Parys and Bromham sites. In addition to our routine GMS services, we offer a comprehensive range of services including minor surgery, LARC provision and anticoagulation clinics.

We have high QOF achievement and excellent KPIs within the group.

Benefits include:

• NHS pension scheme.
• Proper pay and Living Wage Foundation accredited.
• Eye‑care vouchers.
• Annual leave: minimum 28 days FTE, with enhancements for long service.
• Paid breaks

Disclosure and Barring Service Check

Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.