Digital Support Apprentice: Launch Your IT Career

ITV; Leeds, Manchester, Greater London; Hybrid; GBP 18,000 - GBP 22,000; Full time

Job summary

A leading broadcasting company in the UK is offering a Level 3 Digital Support Apprenticeship in Leeds. This full-time role involves working collaboratively within the Workplace Technology team and providing essential support to end-users. Ideal candidates should be passionate about technology, well-organized, and possess strong verbal and written communication skills. Benefits include flexible working arrangements and generous holiday allowances. Applications for this apprenticeship must meet specific eligibility criteria and demonstrate a willingness to learn.

Benefits

Flexible working

Generous holiday allowance

Wellbeing and volunteering days

In the Bag - Save money shopping online and in store

Qualifications

• Willingness to learn new skills with the appropriate training.
• Ability to maintain a positive attitude under pressure.
• Respectful and approachable demeanor.

Responsibilities

• Take ownership of incidents and see them through to completion.
• Troubleshoot and provide information to assist in incident resolution.
• Create material to allow end-users to self-serve.
• Provide direct end-user support with exceptional customer service skills.

Skills

Passionate about technology

Understanding of cybersecurity importance

Proactive and self-motivated

User experience focused

Excellent organisational skills

Excellent written and verbal skills

Team player

Education

GCSE Grades C/4 or above in English and Maths plus 2 other subjects

Job description

A leading broadcasting company in the UK is offering a Level 3 Digital Support Apprenticeship in Leeds. This full-time role involves working collaboratively within the Workplace Technology team and providing essential support to end-users. Ideal candidates should be passionate about technology, well-organized, and possess strong verbal and written communication skills. Benefits include flexible working arrangements and generous holiday allowances. Applications for this apprenticeship must meet specific eligibility criteria and demonstrate a willingness to learn.