Rent Recovery Specialist

Housing Diversity Network; Stockport; On-site; GBP 10,000 - GBP 40,000; Full time

Job summary

A community-focused housing organization in Stockport seeks an experienced Recovery Officer to join its income collection team. The successful candidate will facilitate rent and service charge payments while providing valuable customer support. This performance-driven role requires strong communication skills and experience in customer service roles. A full UK driving license is essential. Enjoy the opportunity to thrive in a caring environment, contributing to the community's well-being while developing your career.

Qualifications

• Experience working in income collection, housing, or leasehold management.
• Ability to retain new knowledge quickly and effectively.
• Proven track record of communication with varied customers.

Responsibilities

• Work with customers to enable them to pay rent and service charges.
• Provide accessible and informative service.
• Deliver a high-quality, performance-driven support.

Skills

Experience in performance and customer service-driven roles

Strong literacy and numeracy skills

Effective communication with diverse customers

Experience using various IT systems

Job description

A community-focused housing organization in Stockport seeks an experienced Recovery Officer to join its income collection team. The successful candidate will facilitate rent and service charge payments while providing valuable customer support. This performance-driven role requires strong communication skills and experience in customer service roles. A full UK driving license is essential. Enjoy the opportunity to thrive in a caring environment, contributing to the community's well-being while developing your career.