Deputy Manager – Lead Guest Experience in Nightlife

Stonegate Pub Company; Birmingham; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

An exciting nightlife company is seeking a driven Deputy Manager for one of its venues in Birmingham. The ideal candidate will inspire and empower their team to create outstanding guest experiences while maintaining high standards of service. Responsibilities include supporting the General Manager and fostering a welcoming atmosphere. This role offers development programmes, bonuses, and various discounts for employees and their friends. Candidates must be at least 18 years old due to the sale of alcohol.

Benefits

Award winning training programmes

Bonus opportunities

25% off food and drink

Online rewards portal

VIP entry to venues

Corporate discount rates

Early access to wages

Qualifications

• Must be 18 or over to sell alcohol.
• Ability to provide guidance and support to team members.
• Experience in a managerial role in hospitality preferred.

Responsibilities

• Inspire and empower the team to create outstanding guest experiences.
• Support General Manager in delivering the venue's vision.
• Maintain consistency in standards and procedures.
• Foster a welcoming environment for guests.

Skills

Motivating others

Driving performance

Communication skills

Job description

An exciting nightlife company is seeking a driven Deputy Manager for one of its venues in Birmingham. The ideal candidate will inspire and empower their team to create outstanding guest experiences while maintaining high standards of service. Responsibilities include supporting the General Manager and fostering a welcoming atmosphere. This role offers development programmes, bonuses, and various discounts for employees and their friends. Candidates must be at least 18 years old due to the sale of alcohol.