Mandate Monitoring Oversight Manager

Aviva plc; Greater London; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading insurance and investment company in London is seeking a Mandate Monitoring Oversight Manager to oversee compliance monitoring activities. The ideal candidate will have a strong understanding of compliance processes, relevant qualifications, and knowledge of regulations for retail funds. This role offers a generous pension scheme, flexible benefits, and a collaborative working environment. With a strong focus on governance and process improvement, this position is vital for maintaining effective investment monitoring.

Benefits

Generous pension scheme (up to 14%)

Eligibility for annual performance bonus

Flexible benefits including electric cars

Family friendly leave

21 volunteering hours per year

Qualifications

• Good understanding of compliance monitoring processes is essential.
• Experience of supplier oversight including monitoring service levels.
• Knowledge of regulations for retail funds in UK, Ireland, and Luxembourg.

Responsibilities

• Oversee outsourced mandate monitoring activities and ensure compliance.
• Track service levels and produce MI for internal stakeholders.
• Collaborate with service providers to coordinate process changes.

Skills

Compliance monitoring processes

Interpretation of discretionary client investment management agreements

Supplier oversight

Knowledge of UK, Irish and Luxembourg regulation

Education

Degree or equivalent experience

IMC or equivalent qualification

Job description

Mandate Monitoring Oversight Manager page is loaded## Mandate Monitoring Oversight Managerlocations: London (UK)posted on: Posted Todayjob requisition id: R-164830*Please note this position is based in London and this will be the contractual location of the successful candidate, other locations cannot be considered.***Mandate Monitoring Oversight Manager****This is a great job for someone** who has a good understanding of compliance monitoring processes including interpretation of discretionary client investment management agreements.**A bit about the job:**As a Mandate Monitoring Oversight Manager, you will play a key role in ensuring the accurate and timely delivery of outsourced mandate monitoring activities, including both pre- and post‑trade checks and the implementation of new or revised investment guidelines. You’ll provide the business with clear insight into the status and root causes of mandate and rule breaches, contributing actively to preventing future issues. In this role, you will oversee the effectiveness of investment restriction monitoring in line with agreed timelines, track service levels to ensure outsourced activity is completed to the required standard and produce meaningful MI for internal stakeholders. You will also collaborate closely with our outsourced service provider to coordinate process changes and support continuous improvement. This is an excellent opportunity for a detail‑oriented, proactive professional—regardless of gender—to play a vital part in maintaining strong governance and control across our investment monitoring framework.**Skills and experience we’re looking for:*** Degree, or able to demonstrate a suitable depth of intellectual rigor and maturity.* IMC or equivalent an advantage; or recognized historical knowledge, experience and/or qualification.* Good understanding of compliance monitoring processes including interpretation of discretionary client investment management agreements* Knowledge of UK, Irish and Luxembourg regulation with respect to retail funds* Experience of supplier oversight including monitoring of service levels and issue resolution**What you’ll get for this role:*** Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in* Eligibility for annual performance bonus* Family friendly parental and carer’s leave* Generous holiday entitlement plus bank holidays with the option to buy/sell up to 5 additional days* Up to 40% discount for Aviva products* Aviva-funded Private Medical Benefit to help you get expert support when you need it* Brilliant flexible benefits including electric cars* Aviva Matching Share Plan and Save As You Earn scheme* 21 volunteering hours per year**Aviva is for everyone:**We’re inclusive andWe flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working –spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.To find out more about working at Aviva take a lookWe’d love it if you could submit your application online. If you require an alternative method of applying, send an email to [e-mail]#LI-Hybrid#LI-KB1Aviva Investors is the asset manager for Aviva, the UK’s leading insurance, wealth and retirement business. With responsibility built into our investment processes, we create solutions fit for the future. We have the capital, scale and influence to drive positive change in the world and we don’t take that responsibility lightly as we strive to do the right thing for our people, communities.We bring together expertise from over 1,500 people in 14 countries connecting seamlessly as one team to deliver the best of our diverse expertise with every investment.It takes all of us at Aviva Investors to contribute to creating an exceptional client experience, reflecting our innovation in sustainability. Enjoy an inclusive environment, get rewarded for high performance and take control of your development.