Retail Customer Experience Associate (Betting Shop)

Betfred Group; Haverhill, Salford; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A well-known betting company in Haverhill seeks an Assistant Sales Manager to enhance customer experiences in retail. This role involves processing bets, addressing customer queries, and providing expert product knowledge. The ideal candidate will possess outstanding customer service skills and be eager to learn. You will be part of a dynamic team and enjoy benefits such as income enhancement bonuses and mental health support. Opportunities are available for both full-time and part-time positions.

Benefits

Bonuses and incentives

Monthly pension contributions

Enhanced maternity & paternity pay

Recognition scheme

Financial wellbeing package

Mental health support

Qualifications

• Be 18+ and have the right to work in the UK.
• Must be able to work evenings, weekends, and public holidays.
• A passion for sports, betting, and gaming is beneficial but not essential.

Responsibilities

• Processing customers’ bets in a timely and attentive manner.
• Attending to all customer queries quickly and knowledgeably.
• Engaging customers with expert knowledge of our products and promotions.
• Maintaining a well-presented environment.
• Handling cash transactions with care and accuracy.

Skills

Outstanding customer service skills

Ability to engage all customers

Eagerness to learn

Job description

A well-known betting company in Haverhill seeks an Assistant Sales Manager to enhance customer experiences in retail. This role involves processing bets, addressing customer queries, and providing expert product knowledge. The ideal candidate will possess outstanding customer service skills and be eager to learn. You will be part of a dynamic team and enjoy benefits such as income enhancement bonuses and mental health support. Opportunities are available for both full-time and part-time positions.