Sales Support

Fastenal Company; Scarborough; On-site; GBP 27,000; Full time

Job summary

A well-established organization in Scarborough is seeking candidates for a customer support/warehouse role that requires a full UK driving license. Responsibilities include delivering stock, managing customer communications, and performing warehouse operations such as picking and packing. The position offers an annual salary of £27,000, a monthly bonus after probation, and excellent internal career progression opportunities. This is a permanent, full-time role with an opportunity for long-term career growth.

Benefits

20 Days Holidays plus 8 Bank Holidays

Auto-enrolment pension

Monthly bonus after probation

International travel and training events

Qualifications

• Full UK driving license is required.
• Experience in customer service and warehousing is preferred.

Responsibilities

• Delivering stock to customers and handling incoming calls.
• Picking, packing, and managing shipping in the warehouse.

Skills

Customer service

Warehousing

IT skills

Tools

Forklift

Job description

Overview

An interesting position with lots of opportunities for progression, working with a well established customer with strong forecasts for growth.

We are looking for approachable, all-rounded customer support/warehouse op candidates, who thrive under pressure and can deliver exceptional customer service whilst also working within a warehouse supporting role. Full UK driving license is required as you'd be driving a company van.

This would be a great opportunity for those interested in pursuing a long-term career and wanting to progress into managerial or senior sales roles in the future, amongst other internal career routes.

Key responsibilities

• Customer Services: Delivering stock to VMIs on customer sites, handling incoming calls, answering emails, identifying and evaluating customers’ needs to deliver satisfaction, going the extra mile to engage customers, purchasing stock, general operations in the POS, communicating with colleagues, and providing customers with updates. IT skills would be advantageous.
• Warehouse: Picking, packing, receiving, cycle counts, managing shipping and processing goods in, general warehouse operations. Forklift licence would be a big plus but can be obtained on-the-job.

If you have warehouse and/or customer service experience and would like to build your career with a well-established company then this position is the right fit for you.

Package

• Excellent starting salary
• 20 Days Holidays plus 8 Bank Holidays
• Auto-enrolment pension
• Monthly bonus after your probation period
• Excellent long-term prospects and progression opportunities
• International travel and training events
• #148 World’s Best Employer 2018 (Forbes)
• #68 World’s Most Innovative Company 2016 (Forbes)
• We are proud to work and partner with the world’s largest companies

Job Type: Permanent

Start Date: ASAP

Salary

Annual salary of £27,000 (additional bonus option after successful probation period), excellent in-house training and future prospects with over 95% of staff promoted from within

Location: Scarborough

Mode: Full-time

Hours: Monday to Thursday 8am-5pm. Friday 8am-2:30pm