Assistant Manager — Lead Coffee Team & Drive KPIs

Simtrava; Sunderland; On-site; GBP 30,000; Full time

Job summary

A well-known coffee shop in Sunderland is seeking an enthusiastic Assistant Manager to lead a dynamic team. You will ensure superb customer service and support the Store Manager in day-to-day operations. Ideal candidates are experienced in supervisory roles, possess excellent communication skills, and have a passion for coffee culture. The company offers competitive benefits, including a £29,680 salary, staff discounts, and a tailored training plan.

Benefits

£29,680 salary

Sim Trava Star Points

Costa Coffee discount card

Free hand-crafted drinks

Personal training plan

Qualifications

• Must have previous supervisory or management experience in a fast-paced environment.
• Reliability and commitment are essential.
• Ability to train and develop team members.

Responsibilities

• Support the Store Manager in running the store effectively and efficiently.
• Lead the team and deliver outstanding customer service.
• Execute rota planning and monitor store KPIs.

Skills

Communication skills

Team leadership

Customer service

Can-do attitude

Job description

A well-known coffee shop in Sunderland is seeking an enthusiastic Assistant Manager to lead a dynamic team. You will ensure superb customer service and support the Store Manager in day-to-day operations. Ideal candidates are experienced in supervisory roles, possess excellent communication skills, and have a passion for coffee culture. The company offers competitive benefits, including a £29,680 salary, staff discounts, and a tailored training plan.