Hospitality Manager - Match Day

Sodexo France; Nottingham; On-site; GBP 60,000 - GBP 80,000; Part time

Job summary

A leading hospitality company is looking for a Hospitality Manager to join the team at Nottingham Forest Football Club for the upcoming season. Candidates should have experience in the hospitality sector and a passion for delivering outstanding customer service. Responsibilities include setting up hospitality areas, managing staff, and providing exceptional guest experiences. The role offers £18.10 per hour with flexible working hours including evenings and weekends.

Benefits

Flexible working hours

Competitive pay of £18.10 per hour

Casual contract

Qualifications

• Experience in a hospitality, bar, or catering venue.
• Team player with confidence in managing staff.
• Proactive and thrives in a fast-paced environment.

Responsibilities

• Ensure allocated Hospitality room is set prior to guests arriving.
• Deliver exceptional service and manage staff.
• Report staff potential to management to support progression.

Skills

Customer service

Team management

Attention to detail

Communication skills

Adaptability

Job description

Job introduction

We’re experience makers.

And food fanatics.

And we’re hiring Hospitality Manager’s to join the team at Nottingham Forest Football Club.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.

Be part of something greater.

We currently have an opportunity for Hospitality Managers to join our team at Nottingham Forest Football Club.

This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service.

If this is you, apply to join our team now.

What you\'ll do

• Ensure allocated Hospitality room is set prior to guests arriving
• Ensuring an in-depth staff brief prior to service
• Delivering exceptional service to our guests and managing staff
• Always Adhering to Food Safety alongside Health & Safety procedures.
• Completing relevant documentation as required by the company
• Reporting staff potential to the fixed Hospitality management team, to aid in supporting their progression
• Confident and good knowledge to assist guests with queries alongside resolving any issues
• Leading and motivating a team, whilst driving a great guest experience and maintaining high service standards
• Opening/closing procedures of your allocated Hospitality area
• Adhering to Food Allergens process and procedures.
• Adhering to Licensing Laws alongside company polices.
• Flexibility and adaptability to changes, working in different rooms when required.
• Ensuring staff are following Company polices alongside fulfilling their role.

What you\'ll bring

• Experience in a Hospitality, bar or catering venue.
• Team player and confident in managing staff.
• Quick learner
• Good attention to detail
• Passionate in delivering exceptional service and memorable experiences
• Excellent verbal communication skills
• Fantastic attention to detail
• Proactive and thrives in a fast-paced environment

Why Sodexo?

• Hospitality Manager - Matchdays -£18.10 per hour
• Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts.
• Casual Contract