HR Service Coordinator, Shared Services

Volkerrail Group; Hoddesdon; On-site; GBP 25,000 - GBP 35,000; Full time

Job summary

A leading UK contracting group is seeking a proactive HR Service Coordinator for a 10-month fixed-term contract in Hoddesdon. This role involves acting as the first point of contact for HR queries, managing transactions with professionalism, and ensuring accurate employee data management. Ideal candidates will possess strong administrative and customer service skills while having some experience with HR databases. Competitive benefits, inclusive team culture, and opportunities for training are part of the offering.

Benefits

Competitive salary

Annual leave with additional day off on birthday

Private medical care

Pension

Life Assurance

Cycle to Work scheme

Employee Assistance programme

Comprehensive skills-based training

Qualifications

• Strong administrative and customer service skills.
• Solid experience with Microsoft Office and HR/people databases.
• A sharp eye for detail and a flexible, team-oriented approach.
• Previous HR administration experience or CIPD qualification is desirable.

Responsibilities

• Act as the first point of contact for HR queries, providing support.
• Manage HR transactions with accuracy and professionalism.
• Maintain high-quality employee data.
• Work collaboratively with colleagues and contribute to improvement.

Skills

Strong administrative skills

Customer service skills

Experience with Microsoft Office

Experience with HR/people databases

Attention to detail

Team-oriented approach

Education

CIPD qualification (desirable)

Job description

A leading UK contracting group is seeking a proactive HR Service Coordinator for a 10-month fixed-term contract in Hoddesdon. This role involves acting as the first point of contact for HR queries, managing transactions with professionalism, and ensuring accurate employee data management. Ideal candidates will possess strong administrative and customer service skills while having some experience with HR databases. Competitive benefits, inclusive team culture, and opportunities for training are part of the offering.