Field Service Engineer North West

Linx Printing Technologies Ltd.; Manchester; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading technology company in the UK is seeking a Field Service Engineer to install, service, and maintain their coding and marking products. You will be responsible for ensuring exceptional customer support and fostering long-term relationships. Candidates must have at least two years' experience in a technical or field service role and possess a full UK driving licence. This role requires travel across customer sites in the Midlands and may include occasional overnight stays.

Qualifications

• At least two years’ experience in a technical/engineering customer service or field service role.
• Proven track record in a field service capacity with problem solving experience.
• A full UK driving licence is required.

Responsibilities

• Install, service, repair, and maintain coding and marking products.
• Respond to breakdowns quickly, performing maintenance and repairs.
• Maintain and grow customer relationships through excellent service.
• Handle field service calls professionally and timely.
• Travel to customer sites across the Midlands.

Skills

Technical customer service experience

Problem solving

Communication skills

Job description

Overview

Growing your expertise and expanding your skillset with every project. Thriving in a supportive team environment that inspires you to strive for excellence. Joining a company with a proven track record of success and an exciting future.

Imagine yourself… Growing your expertise and expanding your skillset with every project. Thriving in a supportive team environment that inspires you to strive for excellence. Joining a company with a proven track record of success and an exciting future.

It’s possible with a role at Linx Printing Technologies (www.linxglobal.com). Linx, a Veralto company, is a leading global provider of coding and marking solutions for date and batch coding of products and packaging across manufacturing industries. As part of the Linx team and the broader Veralto network, you’ll work with products that make an everyday impact on the food, medicine, and essentials we all rely on—and along the way, you’ll have the chance to make your mark and own your ambition with valuable career growth opportunities.

Our culture is anchored in a strong set of values. We are focused on making a meaningful impact, taking ownership of outcomes and fostering a constructive, respectful environment free from toxic behaviours. Our values are everyone’s responsibility, we live them, lead with them, and bring them to life every day. Thanks to our unwavering commitment to both world-class performance and exceptional talent development we have been officially recognised as the Great Place to Work in the UK and France.

Meet Your Manager

https://www.linkedin.com/in/rhunter171/

Role

The Field Service Engineer is responsible for the installation, service, repair, and maintenance of our full range of coding and marking products available in the UK. The successful candidate is someone who has a passion for success, eager to develop as a Field Service Engineer and committed to forging a long-term career with us and based in the Warrington, Liverpool, Chester, or the surrounding areas.

Typical Day

• Responding to breakdowns on customer sites, quickly performing maintenance, diagnostics, and repairs on units to guarantee that our products operate to the required standards.
• Striving to maintain and grow customer relationships through excellent customer service and communication and implement any necessary corrective actions.
• Timely and professionally handling field service calls and issues arising from field service visits.
• Traveling daily to and from your home address to customers’ sites across the Midlands and further afield when required.
• This role may include pre-arranged occasional nights away from home.

Essential Requirements

• At least two years’ experience gained within a technical / engineering customer service or field service role.
• A proven track record of working in a field service capacity, gained within a customer focused environment with problem solving experience within an electronics/electro-mechanical, or a relevant technical discipline.
• A full UK driving licence

About Linx and Veralto

At Linx, a Veralto Company, we grow talent; we give you the opportunity to develop your career based on your strengths. Linx is a career destination for engaged, passionate and talented people who are driven to seek innovation, growth and opportunity.

Linx is proud to be a Product Quality & Innovation company in Veralto (NYSE: VLTO). Veralto is a $5B global leader in essential technology solutions made up of over 16,000 associates across our Water Quality and Product Identification segments all united by a powerful purpose: Safeguarding the World’s Most Vital Resources.

Warrington, Liverpool, Chester, or the surrounding areas.

Equal Opportunity

At Veralto, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.