AI Adoption & Value Advisor

Optimizely; Greater London; On-site; GBP 50,000 - GBP 70,000; Full time

Job summary

A leading digital solutions company in Greater London is seeking an AI-focused Adoption Advisor. You will leverage your customer consultation experience to help clients optimize usage of AI features and workflows within their digital experience platform. The ideal candidate has strong collaboration and communication skills, along with a background in data analysis and product adoption strategies. This role is pivotal in supporting customers to fully realize the value of innovative AI-driven solutions in their workflows.

Qualifications

• 2+ years of experience in customer consultation, product adoption, or AI workflows.
• Strong collaboration and communication skills at all levels.
• Experience with data, analytics, or workflow automation tools.

Responsibilities

• Build expertise in Opal and AI use cases across products.
• Deliver customer experiences by assessing Opal usage.
• Provide strategic guidance to support Opal adoption.

Skills

Customer consultation

Collaboration

AI-driven workflow management

Communication skills

Data analysis

Education

Bachelor's Degree or equivalent work experience

Tools

AI platforms (Opal, ChatGPT)

Data analytics tools

Job description

A leading digital solutions company in Greater London is seeking an AI-focused Adoption Advisor. You will leverage your customer consultation experience to help clients optimize usage of AI features and workflows within their digital experience platform. The ideal candidate has strong collaboration and communication skills, along with a background in data analysis and product adoption strategies. This role is pivotal in supporting customers to fully realize the value of innovative AI-driven solutions in their workflows.