Insurance Operations & Data Quality Specialist

Flood Re Limited; Cheltenham; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A collaborative insurance initiative in the UK seeks a Technical Consultant to provide technical support and guidance to stakeholders. The role focuses on operational process monitoring, facilitating continuous improvement initiatives, and ensuring effective communication across departments. Candidates should have commercial experience in the insurance industry, particularly in controls and operating procedures. Strong interpersonal and analytical skills are essential, along with the ability to drive data quality and manage external vendor relationships.

Qualifications

• Commercial experience in the Insurance Industry focusing on Controls.
• Experience in insurance risk lifecycle including claims settlement.
• Strong background in managing service standards.

Responsibilities

• Provide technical support for the scheme and stakeholder guidance.
• Review and monitor core operational processes.
• Develop training materials for scheme participants.
• Support data quality improvement initiatives.
• Maintain relationships with cross-functional departments.

Skills

Experience with Controls and Operating Procedures

Strong Information Ingestion

Excellent Communication Skills

Managing Customer-Focused KPIs

Collaboration with Third-Party Vendors

Ability to Meet Deadlines

Job description

A collaborative insurance initiative in the UK seeks a Technical Consultant to provide technical support and guidance to stakeholders. The role focuses on operational process monitoring, facilitating continuous improvement initiatives, and ensuring effective communication across departments. Candidates should have commercial experience in the insurance industry, particularly in controls and operating procedures. Strong interpersonal and analytical skills are essential, along with the ability to drive data quality and manage external vendor relationships.