Quality and Practical Development Lead

Holland & Barrett; Tees Valley, Salford, Weymouth; Hybrid; GBP 45,000 - GBP 53,000; Full time

Job summary

A national provider of health and social services is looking for a Quality & Practical Development Lead. This home-based role involves leading practice development strategies and ensuring high-quality standards across the organization. The ideal candidate will have extensive experience in quality assurance and the ability to influence at all levels. Competitive salary and benefits include a car allowance and flexible working arrangements, making it a great opportunity for professionals committed to improving health and social care outcomes.

Benefits

Competitive salary

Generous car allowance

Flexible working arrangements

25 days annual leave

Paid learning and development

Employee Assistance Programme

Exclusive employee benefits

Recognition awards and bonuses

Qualifications

• Strong experience in quality, practice development, or service improvement.
• Confident in using data and evidence to inform decisions.
• Strong influencing skills and ability to work collaboratively.

Responsibilities

• Lead the design and delivery of practice development strategies.
• Provide specialist advice on quality and practice.
• Analyze data and feedback to drive improvement.
• Support operational teams to strengthen practice.
• Review and develop policies and practice guidance.
• Champion best practices and share innovations.
• Produce high-quality reports to support decisions.

Skills

Passion for quality and practice excellence

Analytical skills

Influence at all levels

Experience in quality and practice development

Data-driven decision making

Collaboration ability

Adaptability

Professional integrity

Job description

We are pleased to announce an exciting opportunity here at Potens for a Quality & Practical Development Lead to join our national team.

This is a home-based role, working 40 hours per week, with national travel required.

Potens is a values-led organisation supporting adults and children across residential, supported living, domiciliary care and education services. We are committed to delivering high-quality, person-centred support and continuously improving outcomes for the people we support.

In this influential role, you will help shape and embed outstanding practice across the organisation, ensuring quality, innovation and evidence-based approaches remain at the heart of everything we do.

What we’ll give you

We recognise the dedication and expertise you bring, which is why we offer a comprehensive benefits package that includes, but is not limited to:

• Competitive salary of £45,864, plus a generous car allowance of £5,848
• 40 hours per week, home-based, with national travel
• Flexible working arrangements to support work–life balance
• 25 days annual leave, plus bank holidays
• Paid learning and development opportunities to support your professional growth
• Confidential Employee Assistance Programme, available 24/7
• Access to exclusive employee benefits, including savings on shopping, leisure and household expenses
• Monthly recognition awards and Long Service bonuses to celebrate your impact and commitment

What you’ll be doing

• Lead the design and delivery of practice development strategies across the organisation
• Act as a Subject Matter Expert, providing specialist advice on quality and practice within health and social care
• Analyse data, audits and feedback to drive continuous improvement and innovation
• Support operational teams and leaders to strengthen practice, capability and consistency
• Review, develop and maintain policies, procedures and practice guidance
• Champion best practice and share learning and innovation across Potens
• Produce clear, high-quality reports and insights to support strategic decision-making

Who you are

• You are passionate about quality, practice excellence and making a real difference in health and social care
• You are values-led, analytical and confident influencing at all levels of an organisation
• You have strong experience in quality, practice development or service improvement
• You are confident using data and evidence to inform decisions and drive improvement
• You are collaborative, adaptable and motivated, with a strong sense of professional integrity

For an informal chat about this role, please contact our Head of Quality and Service Development, Carol Toner on 077420 750 47.

Who we are

We are a national provider of health, social and education services with over 30 years’ experience. Our colleagues are at the heart of everything we do, delivering high-quality care and support to adults and children across the UK.

Our teams are purposeful, positive and progressive - united by a shared mission to empower the people we support to have a voice, achieve their goals and live fulfilling lives. When you join Potens, you’ll have the satisfaction of knowing your work truly changes lives, while finding real meaning and purpose in what you do.

Safeguarding

Potens is committed to safeguarding and promoting the welfare of the people we support. All appointments are subject to robust pre-employment checks, including an enhanced DBS and satisfactory references. Checks will be role-specific and can be discussed prior to application. Our policy on the recruitment of ex-offenders is available on our website:www.potens-uk.com

Diversity & Inclusion

We are proud to champion diversity and inclusion. At Potens, you’ll find a welcoming and supportive environment where you can be yourself - regardless of race, nationality, age, gender, disability or sexual orientation. We are united by a shared purpose: helping people live healthier, happier and more independent lives, while creating a workplace where everyone feels valued.