Payroll Operations Administrator

Jaguar & Land Rove; Metropolitan Borough of Solihull; Hybrid; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading automotive company in Solihull is looking for a Payroll Operations Administrator to manage payroll processes for approximately 30,000 employees. This role involves ensuring accurate payroll execution, compliance with UK legislation, and providing excellent service to internal stakeholders. The ideal candidate will have experience in payroll operations, strong communication skills, and the ability to work under pressure, contributing to a dynamic team environment. This position offers a competitive salary and a range of employee benefits.

Benefits

Discounted car purchase

Maternity and paternity leave policies

Performance-related bonus

Employee learning scheme

Life Assurance and Income Protection policies

Qualifications

• Proven experience working in a large, multi-site payroll operation.
• Excellent understanding of UK payroll legislation.
• Organised and effective in stakeholder management.

Responsibilities

• Process weekly and monthly payrolls, ensuring compliance.
• Manage year-end requirements and stakeholder communication.
• Train and support new team members.

Skills

Experience in a large payroll operation

Excellent communication

Customer service skills

Ability to work under pressure

Team player

Education

Payroll qualification (preferred)

Tools

Resource Link

Job description

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REQ ID: 130386
JOB TITLE: Payroll Operations Administrator
SALARY: £30,500-£39,500
POSTING START DATE: 05/02/2026
POSTING END DATE: 19/02/2026
LOCATION: Solihull

Overview

In this role, you're part of the driving force behind JLR’s success. Helping steer operational excellence across our corporate teams, from governance to talent – you’ll be at the epicentre of the business. Your contributions will transform our iconic brands and shape the future of modern luxury. Become part of a global business and create exceptional.

As a Payroll Administrator, you will play a key role in delivering accurate and timely payroll operations across both monthly and weekly UK payrolls, supporting approximately 30,000 employees. You’ll work collaboratively with a dedicated payroll team, contributing to continuous improvement initiatives, and supporting wider business projects.

Reporting to the Payroll Operations Supervisor, you will ensure full compliance with UK legislation and JLR policies, while helping to drive process efficiencies and support the organisation’s strategic goals.

What to Expect

In this role, no two tasks are the same. With lots of projects and relationships to build with people across the business and beyond, it’s a challenge that will help your career grow within an iconic organisation. Here’s what you’ll be doing:

• Processing weekly and monthly payrolls, including BACS and RTI submissions, manual calculations, pensions, PAYE, and Early Year Updates
• Demonstrating full end‑to‑end payroll knowledge, ensuring accuracy, compliance, and alignment with current and future legislation
• Delivering accurate payroll for complex terms, conditions, shift patterns, salary sacrifice schemes, court orders, and attachments of earnings
• Managing all year‑end requirements and maintaining clear, informative communication with stakeholders
• Handling pay‑related queries, producing and maintaining documented payroll procedures, and supporting continuous improvement plans
• Providing excellent customer service, building strong stakeholder relationships, and supporting the Payroll Alignment Strategy and set objectives
• Training and supporting colleagues and new starters, contributing to a collaborative and high‑performing payroll team

What You’ll Need

• Proven experience working in a large, multi‑site payroll operation, supported by an excellent understanding of UK payroll legislation
• Organised and a great communicator
• Excellent customer service and stakeholder management skills
• Ability to work well under pressure
• A team player
• Working towards a payroll qualification and knowledge of Resource Link would be an advantage

Benefits

This role is rewarding in more ways than one. On top of our core offering, you’ll do extraordinary work with amazing people. In addition, you can expect a wide range of benefits:

• Discounted car purchase (open to family members, too)
• A 52 week maternity leave policy and a 4 week paternity leave policy. Other parental leave policies are available
• A JLR company performance-related bonus
• An employee learning scheme providing funding for; education, training and other activities which support the development of personal skills and promote lifelong learning
• Access to open, employee-led support and social networks
• Comprehensive Life Assurance and Income Protection policies

Note: Flexible working is offered for specific roles dependant on responsibilities. Please speak to the hiring team for details.

Additional information

Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees more choice and flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs.

Applicants from all backgrounds are welcome. If you’re unsure that you meet the full criteria of a role – but you're interested in where it could take you – we still encourage you to apply. We believe in people's ability to grow and develop within their role – it’s what makes living the exceptional with soul possible.

JLR is committed to equal opportunity for all.

#WEAREJLR

At JLR we are passionate about our people. They are at the heart of our business. We are committed to fostering a diverse, inclusive culture that is representative of our global customers and the society in which we live; a culture in which every one of our employees can bring their authentic self to work, and reach their full potential.

Find out what to expect at each stage of the process along with some hints and tips.

Find out more about working here in our JLR Life Blog:

We look after our employees by offering a host of benefits and investing in their talent through award-winning training

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