Location: Eastbourne, East Sussex (office-based)
Travel: UK, US, Taiwan & suppliers as required
Reports to: Group CEO (with functional links to Group Finance Director & Taiwan GM)
Direct reports: Purchasing & Inventory Controller (UK/US), ISO/Quality Administrator
Role Purpose
Lead the end-to-end Group supply chain, covering procurement, planning, logistics, supplier quality, NPI/productionisation and technical compliance. Ensure smooth product launch, reliable supply, robust supplier performance, compliant imports, and optimised inventory across UK/US/Taiwan.
Key Responsibilities
1. Group Supply Chain Leadership
- Own supply chain standards, processes, KPIs and reporting across the Group.
- Lead and develop the supply chain team.
- Maintain disciplined processes across purchasing, supplier management, logistics, stock control and master data.
2. Planning, Inventory & Service
- Improve stock turns, reduce slow-moving items, maintain availability and support cashflow targets.
- Ensure accurate stock management and replenishment parameters.
- Own supplier strategy and relationships (primarily China/Taiwan).
- Lead performance reviews, negotiate pricing/MOQs/payment terms, and implement agreements.
- Manage supplier risk, dual sourcing and continuity planning; visit suppliers as required.
4. Logistics & Importing
- Manage inbound logistics, freight decisions and cost control.
- Ensure compliant and accurate import/shipping documentation (Incoterms, HS codes, certificates).
- Resolve clearance issues and maintain documentation accuracy.
- Own end‑to‑end NPI readiness from design release to stable supply.
- Work closely with Product Development Manager.
- Coordinate prototypes/FAI/pilot builds; ensure DFM/DFA feedback and complete release packs.
6. Supplier Quality & Compliance
- Own supplier quality standards, incoming inspection requirements and nonconformance/CAPA.
- Maintain supplier scorecards and support ISO 9001 technical compliance.
- Manage RoHS/REACH and customer compliance documentation; maintain evidence libraries.
7. Key Code Governance
- Own creation, change control and retirement of key codes.
- Maintain secure access, traceability and ISO audit readiness.
- Ensure controlled engineering change management.
- Maintain accurate ERP data (BOMs, revisions, supplier info, planning parameters).
- Plan stock disposition for superseded items.
9. Cross-Functional Leadership & CI
- Link Design, Production, Purchasing and suppliers to reduce disruption.
- Drive continuous improvement across service, cost, inventory, quality and process compliance.
Key Relationships
Internal: CEO, Finance Director, Design, Supply Chain, Production, Warehouse, Sales/CS, US office, Taiwan teams
External: Suppliers/factories, freight partners, customs agents, auditors, customer quality teams
Skills & Experience
- Senior supply chain/procurement leadership in manufacturing/distribution.
- Strong supplier negotiation and management.
- NPI/productionisation experience and robust change control.
- Supplier quality leadership (CAPA/8D) and ISO 9001 understanding.
- Knowledge of RoHS/REACH compliance.
- Importing/shipping knowledge (Incoterms, HS codes).
- Strong ERP/Excel capability and disciplined data/process control.
- Strong communication, leadership and stakeholder influence.
Further Job Description Details Upon Request