eCommerce Trading Manager

NEXT Retail Ltd.; Leicester; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading UK fashion retailer is seeking an eCommerce Trading Manager to drive the Seraphine brand. Located in Leicestershire, the role involves managing trading strategies, analyzing sales performance, and collaborating with teams on marketing plans. Candidates should have a strong background in eCommerce, exceptional communication skills, and a customer-centric mindset. This is a 6-month fixed-term contract with attractive benefits, including discounts and flexible working options.

Benefits

25% off most products

Company performance-based bonus

On-site nursery

Discounts at Staff Shops

Access to digital GP

Financial wellbeing support

Discounted gym memberships

Qualifications

• Proven eCommerce trading experience, ideally in retail.
• Comfortable with large volumes of data.
• Ability to work in a fast-paced environment.
• Strong understanding of analytics and eCommerce trends.

Responsibilities

• Manage brand performance and trading strategies.
• Execute marketing plans in collaboration with teams.
• Analyze sales performance and customer insights.
• Present weekly updates on sales and e-commerce developments.

Skills

Analytical skills

Customer-centric mindset

Communication skills

eCommerce knowledge

Data management

Tools

eCommerce platforms

Analytics tools

Job description

We’re looking for an eCommerce Trading Manager to join our growing eCommerce team at NEXT and take the lead in driving the Seraphine brand forward! Based at Head Office in Leicestershire, offering a competitive salary alongside great benefits! This position is a 6 month FTC.

At NEXT, not only are we one of the UK’s largest fashion retailers, but we’re also one of the largest listed companies, full-stop. Selling our products and thousands of world-famous brands, both in-store and online UK and Internationally. What’s more, we’re growing. Fast. And it’s the kind of growth and investment that is exciting for everyone in our business.

The UK Trading team fuels UK growth by optimising online product sales on Next.co.uk across Womenswear, Menswear, Childrenswear and Home. They drive exciting product launches and strategic promotions to maximise sales and brand visibility.

About the Role:

As an eCommerce Trading Manager for Seraphine, you will manage the brand like a business in its own right - driving forward trading, marketing and all other touch points across eCommerce teams. You are the key brand advocate within the Next eCommerce team and help set the direction for optimising Seraphine performance and driving incremental sales growth through commercial and product knowledge.

What else is involved?

• Working closely with the Brand business owner to set and deliver strategy, continually reviewing key online metrics, sales and customer insight to drive decision making and priorities.
• Creating and executing marketing plans both on and offsite, in collaboration with product teams and cross functional teams across the eCommerce department.
• Being immersed in the Seraphine customer mindset. Establishing trends, reviewing purchase behaviour and identifying opportunities for enhancements across Marketing, Search & Navigation and Product pages. This includes both small, yet incremental, changes, as well as concepts for wider scale innovations, leveraging strong e-commerce expertise.
• Utilising a variety of eCommerce platforms to directly manage onsite elements such as search banners, SEO copy, landing pages, attribution, and product boosting.
• Building strong working relationships with internal and external stakeholders, as the key point of contact for Seraphine’s online presence.
• Confidently presenting weekly sales performance updates and in-week insights as well as regular updates on wider e-commerce developments.
• Staying updated with key Brand moments and product launches, maximising opportunities for success using your strong commercial knowledge.

You’ll be doing all this from our Leicestershire Head Office. Our offices are inspiring, yes. But we understand that life happens. So, we’re big on making sure your work, works for you which is why we offer flexible working.

About You:

• Proven eCommerce Trading experience, ideally within retail but not essential.
• Analytical and comfortable with large volumes of data.
• A passion for delivering an exceptional shopping experience and a customer-centric mindset.
• Experience in collaborating with cross-functional teams and managing strong working relationships.
• Excellent communication skills with the ability to convey complex ideas to both technical and non-technical stakeholders.
• Ability to work in a fast-paced environment and adapt to changing priorities.
• Strong understanding of analytics, user behaviour, and eCommerce trends.
• Ability to be both analytical and creative, ensuring our decisions are always commercial
• Familiarity with A/B testing methodologies and a commitment to continuous improvement.
• Proficiency in using eCommerce platforms and analytics tools.
• 25% off most NEXT, MADE*, Lipsy*, Gap* and Victoria's Secret* products (*when purchased through NEXT)
• Company performance based bonus
• On-site Nursery available; OFSTED outstanding in all areas
• 10% off most partner brands & up to 15% off Branded Beauty
• Early VIP access to sale stock
• Access to fantastic discounts at our Staff Shops
• Restaurants with great food at amazing prices
• Access a digital GP and other free health and wellbeing services
• Free on-site parking
• Financial Wellbeing - Save, track and enhance your financial wellbeing
• Apprenticeship - Grow and develop on the job whilst gaining a qualification
• Direct to Work - Discount online and instore, collect your items the next day for free from your place of work or local store
• Support Networks - Access to Network Groups to empower and celebrate each other
• Wellhub - Discounted flexible monthly gym memberships, with apps, PT sessions and more

Conditions apply to all benefits. These benefits are discretionary and subject to change.

We aim to support all candidates during the application process and are happy to provide workplace adjustments when necessary. Should you need support with your application due to a disability or long-term condition, feel free to get in touch with us by email [e-mail] (please include 'Workplace Adjustments' in the subject line), or call us on 0116 284 2486 and leave a voicemail.

What\'s Next?

Apply

Show us what you can do. Submit your application online and our recruitment team will take a first look at your experience and strengths.

Inform

Let’s talk. We will get in touch for an initial conversation by phone or video to learn more about you and share what the team is looking for.

Review

If you are invited to an interview, you may be asked to present an interview task or portfolio and talk through your experience in a competency based interview. It is also your chance to ask questions and get to know us.

Offer

If it’s the right match, our recruitment team will be in touch with a job offer and next steps. This is where your journey with NEXT begins.

Team Overview

The Digital & Marketing team brings creativity, technology, and insight together. From bold campaigns and boundary-pushing design to product innovation, digital evolution, and vital data support, these teams shape seamless experiences and drive the business forward.

Explore similar opportunities across our business.

You’ve probably heard of NEXT, but did you know about our portfolio? Every brand in our offering brings a distinct story, attitude and community. Spanning contemporary lifestyle brands, established high street names and timeless collections, together they showcase the vibrancy of today’s retail world.

About NEXT

You know Next, but did you know we’re a FTSE-100 retail company employing over 35,000 people across the UK and Ireland. We’re the UK’s 2nd largest fashion retailer and for Kidswear we’re the market leader. At the last count we have over 500 stores, plus the Next Online and it’s now possible to buy on-line from over 70 countries around the world! So we’ve gone global!

Are you ready to take it on?

Challenges. Opportunities. The future. Let’s take it on at NEXT.