Transport Coordinator Apprentice

The Ashcourt Group; Gainsborough CP; On-site; GBP 15,000 - GBP 18,000; Full time

Job summary

A leading transport company in Gainsborough is offering an apprenticeship for individuals passionate about the transport industry. This role involves handling customer communications, assisting with dispatch, and supporting drivers. With comprehensive training provided, this opportunity is ideal for those looking to kickstart their career. Join a team where 92% of apprentices move into full-time roles post-programme. Apply today to take your first step into a rewarding career.

Qualifications

• Passion for the transport industry and willingness to learn.
• Ability to manage customer communications effectively.
• Organised and capable of handling multiple tasks.

Responsibilities

• Handle calls, emails, customer queries and complaints.
• Collate day sheets and support WeighSoft.
• Assist with dispatch coordination.
• Support drivers with day-to-day queries.
• Help with basic accounts.

Skills

Organisational skills

Detail-oriented

Communication skills

Ability to handle customer queries

Basic accounting skills

Job description

Location: Manton Quarry, Gainsborough, DN21 4JT
Duration: 15 months (12 month programme + 3 month end point assessment)

Salary: Starting salary £15,000 per annum

At Ashcourt Group, our people are at the heart of everything we do- and as we continue to expand across our divisions, we’re excited to welcome the next generation into our journey. This apprenticeship is the perfect first step for a school or college leaver, or anyone looking to kickstart their career in the transport industry.And with 92% of our apprentices moving into full‑time roles, your next stop could be a permanent career with us.

What You’ll Be Doing

• Handling calls, emails, customer queries and complaints
• Collating day sheets and supporting WeighSoft
• Allocating supplier PODs to invoices
• Collecting driver paperwork for invoicing
• Taking payments over the phone
• Assisting with dispatch coordination
• Supporting drivers with day‑to‑day queries
• Helping with basic accounts
• Providing cover on Reception and the Weighbridge

Training & Support

Delivered fully online by our training provider, Logistics UK, including:

• Monthly workshops
• 1:1 coaching
• Digital learning modules
• 20% of your paid hours will be spent on training.

Who We’re Looking For

• Organised and detail‑focused
• Passionate about the transport industry and willing to learn!

Ready to take the next step?
If this sounds like the opportunity you've been waiting for, apply today. First interviews are being held week commencing 16th February 2026.

We are committed to making reasonable adjustments throughout the application, recruitment, and onboarding processes for candidates that require additional support and/or adjustments to be made. If you are having any difficulty applying, please contact our recruitment team at [e-mail]