Assistant Store Manager

Applus+ Idiada; England; On-site; GBP 30,000 - GBP 40,000; Full time

Job summary

A leading fashion retailer in the UK is seeking an Assistant Store Manager to support retail operations and ensure customer satisfaction. The role involves managing the store team, developing sales strategies, and maintaining high standards of customer service. Candidates should have at least two years of retail experience, proven leadership skills, and a keen focus on achieving commercial goals. This position offers career growth opportunities and attractive benefits, including unlimited commissions and staff discounts.

Benefits

Career growth opportunities

Unlimited commissions

Staff discounts

Seasonal uniform allowance

Diverse and international team

Qualifications

• Minimum of two years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Proven leadership skills with the ability to motivate teams.

Responsibilities

• Lead and manage the store team.
• Achieve sales targets and objectives.
• Ensure high-quality customer experience.

Skills

Leadership skills

Customer experience focus

Sales strategies

Attention to detail

Job description

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we strive to nurture talent and care in every department, prioritising creativity, quality and our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

The project!

As an Assistant Store Manager, you will have the opportunity to represent the brand’s image and values on the front line, supporting the Store Manager in the effective management of store operations and the team. Additionally, you will help ensure the highest level of customer satisfaction, contribute to achieving sales targets, support inventory management, and promote the development and motivation of the sales team.

Key responsibilities of the role:

• Team Management: Lead and convey passion for the business and the brand to the store team, providing them with all the necessary tools to foster their development.
• Sales: Lead sales strategies as well as the achievement of commercial objectives and KPIs, engaging the sales team through action plans, ensuring excellence throughout the sales process and brand image.
• Visual: Ensure the store complies with and implements visual guidelines in line with the brand image.
• Customer Experience: Attract and retain customers by paying attention to every detail, offering the highest quality customer experience.
• Administrative Management: Ensure compliance with procedures related to inventory, stock management, cash handling, daily reports, among others.

What we offer:

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here's what you can look forward to:

• Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
• Unlimited commissions. The more you sell, the more you earn no limits.
• Benefits and staff discounts.
• Full seasonal uniform allowance. Feel good and look great, we provide a professional and stylish uniform every season.
• A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.

Requirements

Requirements:

• Minimum of two years of relevant experience in fashion retail.
• English speaker, other languages would be a plus.
• Proven leadership skills, with the ability to motivate and guide teams towards achieving goals.
• Commercial profile, results-oriented, and focused on customer experience.
• Excellence in operational management, with attention to detail and a focus on process efficiency.

The legal entity responsible for this hire is Pepe Jeans S.L. / AWWGroup S.L. / Hackett LimIted