Sales Consultant

Applus+ Idiada; Manchester; On-site; GBP 80,000 - GBP 100,000; Full time

Job summary

A leading retail company in Manchester is seeking a passionate Sales Consultant to enhance customer experience in a premium environment. Responsibilities include attracting customers, achieving shop objectives, and maintaining store operations. The role requires relevant experience in customer service and strong teamwork skills. Join us to grow with a dynamic team that values creativity and detail.

Benefits

Career growth opportunities

Unlimited commissions

Staff discounts

Full seasonal uniform allowance

Diverse and inspiring team

Qualifications

• Relevant experience in premium customer service environments.
• Ability to speak English and other languages is a plus.
• Strong team player with a commercial mindset.

Responsibilities

• Attract and retain customers with high-quality service.
• Achieve commercial objectives and KPIs.
• Ensure smooth shop operations including inventory and cash management.
• Maintain shop image and stock accuracy.
• Foster a positive team environment.

Skills

Premium customer service experience

English language proficiency

Team player

Commercial mindset

Job description

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we
strive to nurture talent and care in every department, prioritising creativity, quality and
our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate
ingenuity and British heritage, join our team today and embark on a new adventure.

If you want to join our team and grow with us, apply today.

What we offer?

Working with us comes with a host of attractive benefits designed to enhance your professional and personal life. Here\'s what you can look forward to:

• Career growth opportunities. We believe in internal mobility. You’ll have real chances to grow within the company, including the possibility to move from retail to corporate roles.
• Unlimited commissions. The more you sell, the more you earn — no limits.
• Benefits and staff discounts.
• Full seasonal uniform allowance. Feel good and look great — we provide a professional and stylish uniform every season.
• A diverse, international, and inspiring team. Work alongside colleagues from all over the world in a dynamic and inclusive environment.

What we are looking for:

We are looking for a fashion passionate Sales Consultant to join our team!

Your main goals as a Sales Consultant are to create a memorable brand experience
for our customers, transmitting enthusiastically the passion for the brand, and helping
them to find what they are looking for with a kind and helpful attitude. As well as to
achieve the store\'s objectives, and last but not least, to keep the shop properly ordered
and up to date with the necessary products.

Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores.

To make this happen, we need you!

Key responsibilities of the role:

• Customer experience: Attract and retain customers, paying attention to every detail and offering the highest quality service, reflecting the brand values.
• Sales: achieve the commercial objectives of the shop and KPIS by transmitting the differential value of the brand to customers.
• Shop operations: work as a team, carry out inventories, stock management, cash register, daily reports, among others, so that the point of sale runs smoothly.
• Shop image: keep the shop properly ordered and up to date with the necessary products to offer to the customer.
• Cultural fit: Care for and be part of a positive team environment, encouraging collaboration and teamwork.

Requirements

• Relevant experience in premium customer service environments.
• English and other languages would be a plus.
• Strong team player and commercial mindset.