Housing Assistant

Scottish Federation of Housing Associations; Glasgow; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A housing support organization in the UK is seeking an individual to provide administrative support in delivery of housing services. The ideal candidate will demonstrate strong customer focus, possess excellent communication and organizational skills, and be proficient in Microsoft Office. Responsibilities include managing rent arrears, allocations, and repairs, as well as assisting in tenancy and estates management. This is a full-time temporary role covering maternity leave until December 2026.

Qualifications

• Proven experience in a relevant administrative role.
• Self-motivated with excellent interpersonal skills.
• Good computer literacy, ideally with Microsoft packages.

Responsibilities

• Provide key administrative support for housing services.
• Manage rent arrears, allocations, and repairs.
• Assist with tenancy and estates management.

Skills

Customer focus

Administrative skills

Communication skills

Organizational skills

Analytical skills

Tools

Microsoft Office

Job description

Temporary (Maternity cover to 18 December 2026)
35 hrs per week, Monday to Friday
Grade: EVH 5 (PA 13 – 16)

Job Type

Full Time

We are looking to recruit a highly customer focussed individual with exceptional administrative, communication and organisational skills who is able to operate effectively within a strong performance culture

You will play a key administrative support role in the delivery of housing services across a range of activities including rent arrears, factoring, allocations, repairs and maintenance as well as voids, tenancy and estates management.

The successful candidate will ideally have relevant proven experience (not necessarily in a housing environment), be self-motivated, have excellent interpersonal and communication skills, good computer literacy (ideally in Microsoft packages) and must have well developed accuracy, organisational and analytical skills to enable the delivery of high quality services for our customers.

Notes

Interviews to be held Friday 20th February 2026

Email address:[e-mail]