Museum Retail & Admissions Associate – Part Time

Nationalmuseums; Manchester; On-site; GBP 24,000; Part time

Job summary

A prominent museum in Manchester seeks a part-time Retail and Admissions Assistant. The role involves welcoming visitors, providing exceptional customer service, and actively selling guides and offers. Ideal candidates have retail experience, strong visual merchandising skills, and the ability to engage customers confidently. The position entails working 29 hours per week with a salary of £18,367 pro rata, requiring weekend work due to operational needs.

Qualifications

• Experience of working in a retail or similar environment.
• Good visual merchandising skills.
• Confidence to proactively sell in busy environments.

Responsibilities

• Welcome and engage visitors to the museum.
• Develop strong knowledge of IWM and its collection.
• Sell guidebooks and related offers.
• Answer customer enquiries and deal with complaints.
• Ensure adherence to financial and cash handling procedures.
• Assist with stock deliveries.

Skills

Customer engagement

Sales experience

Visual merchandising

Product knowledge

Calm under pressure

Job description

A prominent museum in Manchester seeks a part-time Retail and Admissions Assistant. The role involves welcoming visitors, providing exceptional customer service, and actively selling guides and offers. Ideal candidates have retail experience, strong visual merchandising skills, and the ability to engage customers confidently. The position entails working 29 hours per week with a salary of £18,367 pro rata, requiring weekend work due to operational needs.