Sales Supervisor

STARK Group; High Wycombe; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading building materials company in High Wycombe is searching for a Sales Supervisor to lead their team and ensure high levels of customer satisfaction. Responsibilities include managing performance metrics, addressing customer queries, and collaborating across departments. The ideal candidate will demonstrate enthusiasm for customer service, embody integrity, and thrive in a team-oriented culture. The position offers competitive salary, bonuses, and professional development opportunities.

Benefits

Competitive salary

Life assurance

34 days of holiday

Staff discount

Pension schemes

Professional development opportunities

Qualifications

• High levels of customer satisfaction with frequently returning customers.
• Ability to radiate positivity and have a passion for the merchant world.
• Commitment to honesty, integrity, and respect in the workplace.

Responsibilities

• Acknowledge every customer, assess their needs and provide quick service.
• Monitor team metrics and performance to ensure targets are met.
• Collaborate with departments to streamline processes and improve communication.

Skills

Customer Service

Team Spirit

Enthusiasm

Decency

Pride

Quality Focus

Job description

Sales Supervisor page is loaded## Sales Supervisorremote type: Site-based onlylocations: High Wycombetime type: Full timeposted on: Posted Todaytime left to apply: End Date: March 2, 2026 (23 days left to apply)job requisition id: JR33211At **Jewson**, part of Stark UK, we believe that our greatest asset is our people!We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do.We are currently recruiting for a **Sales Supervisor** to join our High Wycombe store.As the successful candidate, you will lead from the front, maintaining a balance between supervisory and hands-on responsibilities in branch.We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 34 days of holiday (inclusive of bank holidays).**What You’ll Be Doing*** Acknowledge every customer, assess their needs and wow them with quick and efficient service.* Monitor team metrics and performance to ensure targets are met and operational goals are achieved.* Address customer queries effectively, ensuring timely and satisfactory resolutions.* Collaborate with other departments to streamline processes and improve communication.* Understand our approach to pricing and be able to communicate credible prices.* Support business initiatives to increase sales, margin & service as required.* Maintain a positive and motivating work environment, fostering teamwork and collaboration among team members.**What We’re Looking For*** Customer Service *-* High levels of customer satisfaction with frequently returning customers and growing live accounts* Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world.* Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics* Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness.* Pride - You take pride in your work and are dedicated to producing top-notch results.* Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations.* Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel.* Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career.* Great Benefits - Enjoy a compelling package that includes a competitive salary, bonuses, pension schemes, and life assurance, among many other perks!**What's Next**If your application is successful, our Talent team will reach out.We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.With branches from the Scottish Isles to Penzance, our customers are never far from expert advice, reliable service, and the highest-quality building materials. With over 450 Jewson branches whatever the trade we’ve got what our customers need, from everyday essentials to specialist equipment. If you’re interested in working with us but unsure about which role suits you best, don’t hesitate to reach out to us at [e-mail]. We look forward to hearing from you!