Customer-Facing ICT Support Technician – Windows & Intune

Ktpws; Neilston; On-site; GBP 30,000 - GBP 34,000; Full time

Job summary

A leading organization in the UK seeks an experienced ICT Technician to join their customer-facing team in East Renfrewshire. The successful candidate will provide efficient support for ICT incidents and service requests to business customers. The role requires excellent communication and organizational skills, along with prior experience in ICT support, specifically with Windows operating systems. A knowledge of Microsoft Intune and SCCM is a plus. This position is permanent and full-time, offering a salary range of £30,932 - £33,231 per year.

Qualifications

• Previous experience in an ICT support role.
• Extensive working knowledge of Windows operating systems.
• Experience providing telephone and face-to-face support.

Responsibilities

• Ensure an efficient response to ICT incidents and service requests.
• Provide support to ICT Business customers.
• Manage workload to meet deadlines.

Skills

Highly skilled communicator

Excellent interpersonal skills

Strong organizational skills

Ability to work under pressure

Experience in ICT support

Knowledge of Windows operating systems

Familiarity with Microsoft Intune

Familiarity with SCCM

Job description

A leading organization in the UK seeks an experienced ICT Technician to join their customer-facing team in East Renfrewshire. The successful candidate will provide efficient support for ICT incidents and service requests to business customers. The role requires excellent communication and organizational skills, along with prior experience in ICT support, specifically with Windows operating systems. A knowledge of Microsoft Intune and SCCM is a plus. This position is permanent and full-time, offering a salary range of £30,932 - £33,231 per year.