ICT Technician

Ktpws; Neilston; On-site; GBP 30,000 - GBP 34,000; Full time

Job summary

A leading organization in the UK seeks an experienced ICT Technician to join their customer-facing team in East Renfrewshire. The successful candidate will provide efficient support for ICT incidents and service requests to business customers. The role requires excellent communication and organizational skills, along with prior experience in ICT support, specifically with Windows operating systems. A knowledge of Microsoft Intune and SCCM is a plus. This position is permanent and full-time, offering a salary range of £30,932 - £33,231 per year.

Qualifications

• Previous experience in an ICT support role.
• Extensive working knowledge of Windows operating systems.
• Experience providing telephone and face-to-face support.

Responsibilities

• Ensure an efficient response to ICT incidents and service requests.
• Provide support to ICT Business customers.
• Manage workload to meet deadlines.

Skills

Highly skilled communicator

Excellent interpersonal skills

Strong organizational skills

Ability to work under pressure

Experience in ICT support

Knowledge of Windows operating systems

Familiarity with Microsoft Intune

Familiarity with SCCM

Job description

# ICT TechnicianRef no:: ERN06113Published:: 05/02/2026Closes:: 22/02/2026Location:: Barrhead Offices, 211 Main Street, Barrhead, East Renfrewshire, G78 1SYSalary:: £30,932 - £33,231 per yearContract Type:: PermanentPosition Type:: Full TimeHours:: 35 hours per week## AdvertWe’re looking for an experienced ICT Technician to join us. As a key member of a busy, customer-facing team, you’ll help to ensure an efficient response to ICT incidents, problems and service requests. Working with colleagues you will provide telephone and face to face support to our ICT Business customers. You’ll need to be highly skilled communicator with excellent interpersonal skills and be experienced in dealing with a wide range of people. You’ll have strong organisational skills along with the ability to work calmly and effectively under pressure and manage your workload meet tight deadlines.You should have previous experience of working in an ICT support role along with an extensive working knowledge of Windows operating systems and desktop support. Experience of Microsoft Intune and SCCM would be an advantage.**This post is subject to a Level 1 Disclosure Check.**For details of our employment policies and terms and conditions, please visit our Council Careers pageEast Renfrewshire Council has launched a new 15-year Community Planning Partnership vision called ‘A Place to Grow’. Please follow this link to watch a video and read our full plan which sets out our shared hopes and aspirations between now and 2040 so that East Renfrewshire is a place where everyone can flourish, thrive and grow.**Please note –** all applicants will be asked to provide proof of their right to work in the UK, and any offer of employment will be conditional upon verifying documentary evidence before employment commences. Further information can be found here:**Please note -** East Renfrewshire Council does not provide Visa sponsorship.**References –** during your application form completion you must provide details of a minimum of 2 referees, 1 of which should be your most recent or current employer. It is also a requirement that the referees are your previous/current managers and are not the details of work colleagues operating at the same level as you or personal referees. Please note only work email addresses for referees will be accepted. Please contact [e-mail] with any questions.## Additional InformationPlease click on the attachments below for full details of this post.## Job Attachments* Share this job posting via Email### Advertisement