School ICT Specialist — Enable Seamless Learning Tech

Turn IT On!; United Kingdom; On-site; GBP 26,000 - GBP 31,000; Full time

Job summary

A technology support company in the UK seeks an ICT Consultant to assist schools with IT services. The role involves maintaining IT hardware, enhancing ICT provisions, and providing technical support. Candidates should have at least 2 years of experience in IT support, strong technical skills, and a passion for excellent customer service. The position is full-time with a salary range of £26,000 - £31,000 and includes various employee benefits.

Benefits

Pension scheme

Electric/hybrid car scheme

Cycle/ebike scheme

Eye care voucher scheme

Mental health first aid

Employee assistance programme

Employee recognition scheme

Qualifications

• At least 2 years’ experience in ICT Technician/2nd line support, preferably in the education sector.
• Strong technical background with the ability to explain technical issues in clear terms.

Responsibilities

• Facilitate communication with schools and manage customer accounts.
• Maintain school computer equipment and provide technical support for users.
• Upgrade existing installations like desktop computers and printers.

Skills

Technical support

Customer service

Problem-solving

Communication

Organisation

Tools

Microsoft Office 365

Job description

A technology support company in the UK seeks an ICT Consultant to assist schools with IT services. The role involves maintaining IT hardware, enhancing ICT provisions, and providing technical support. Candidates should have at least 2 years of experience in IT support, strong technical skills, and a passion for excellent customer service. The position is full-time with a salary range of £26,000 - £31,000 and includes various employee benefits.