Trade Counter Supervisor — Growth, Training & Benefits

Screwfix Direct Ltd; England; On-site; GBP 60,000 - GBP 80,000; Full time

Job summary

A leading trade supplier in the United Kingdom is seeking a Trade Counter Supervisor to assist customers at the Sales Counter. The role involves building relationships with Trade customers and managing KPIs related to sales and customer onboarding. Candidates should possess strong customer service skills, be enthusiastic about learning, and have the ability to inspire and lead a team. The position offers a competitive rate of £14.04 per hour and a range of employee benefits, including discounts and training opportunities.

Benefits

28 days annual leave

Award-winning pension scheme

Discounted healthcare

20% discount with Screwfix and B&Q

Cycle to Work Scheme

Qualifications

• Strong customer service skills and ability to build relationships.
• Experience in guiding and coaching a team.
• Willingness to learn and adapt in a fast-paced environment.

Responsibilities

• Assist Trade customers at the Sales Counter.
• Manage KPIs including sales and customer onboarding.
• Inspire and coach your team to deliver excellent customer service.

Skills

Customer service

Relationship building

Team leadership

Sales skills

Flexibility

Job description

A leading trade supplier in the United Kingdom is seeking a Trade Counter Supervisor to assist customers at the Sales Counter. The role involves building relationships with Trade customers and managing KPIs related to sales and customer onboarding. Candidates should possess strong customer service skills, be enthusiastic about learning, and have the ability to inspire and lead a team. The position offers a competitive rate of £14.04 per hour and a range of employee benefits, including discounts and training opportunities.