Luxury Jewellery Showroom Lead: Client Experience & Ops

Black6; Greater London; On-site; GBP 40,000 - GBP 60,000; Full time

Job summary

A leading ethical jewellery brand in London is seeking an Assistant Manager to oversee showroom operations and deliver exceptional client experiences. The role involves conducting sales consultations, managing inventory, and leading a team to uphold high service standards. Ideal candidates will have strong leadership and communication skills, with a passion for sustainable practices. This full-time position offers a competitive remuneration package and generous benefits within a supportive work environment.

Benefits

Employee Assistance Program

Generous discounts for staff

Paid volunteer leave

Team events and initiatives

Qualifications

• Passion for premium jewellery and understanding of ethical practices.
• Excellent interpersonal skills and team-player mindset.
• Detail-oriented with high standards for showroom presentation.

Responsibilities

• Conduct customer consultations to provide tailored recommendations.
• Deliver exceptional client service and uphold ethical standards.
• Oversee daily showroom operations and manage inventory.
• Assist in training and motivating the team for exceptional service.

Skills

Interpersonal and communication skills

Leadership skills

Client-centric approach

Job description

A leading ethical jewellery brand in London is seeking an Assistant Manager to oversee showroom operations and deliver exceptional client experiences. The role involves conducting sales consultations, managing inventory, and leading a team to uphold high service standards. Ideal candidates will have strong leadership and communication skills, with a passion for sustainable practices. This full-time position offers a competitive remuneration package and generous benefits within a supportive work environment.