Building & Property Surveyor

GreenSquareAccord; Birmingham; On-site; GBP 43,000; Full time

Job summary

A community-focused housing organization in Birmingham is seeking a Building/Property Surveyor to oversee insurance-related repairs and engage with stakeholders. The ideal candidate will manage projects, ensuring properties are safe and compliant. Responsibilities include leading assessments, managing contractors, and conducting surveys. This role requires proven property surveying experience and strong interpersonal skills. You will be part of a supportive team and enjoy comprehensive benefits including flexible working and a pension scheme.

Benefits

25 days annual holiday

Flexible working hours

Health and well-being programs

Qualifications

• Proven experience in property surveying, maintenance, or repairs management.
• Strong technical knowledge of insurance-related property works.
• Experience managing projects, contractors, and external suppliers.

Responsibilities

• Lead on insurance-related repairs and assess works scope.
• Oversee major works from planning to completion.
• Provide customer support and stakeholder engagement.

Skills

Property surveying

Project management

Customer service

Technical report writing

Problem resolution

Knowledge of housing regulations

Job description

Building/Property Surveyor - Project Team

Reference: 15734

Location: B1 2JB

Salary: £43,000 per annum plus £750 car allowance pa

Hours: 37

Job Title

Building/Property Surveyor - Project Team

Head Office Location

Brindley Place Birmingham

Job Location

Birmingham

Working hours

37 per week

About the role

As our Building / Property Surveyor, you ll be the technical lead for insurance-related repairs in your area, ensuring properties are made safe and secure following incidents. Your responsibilities will include:

• Leading on Insurance Work: Acting as the first responder to insurance-related repairs, assessing the scope of works, and determining if they meet insurance claim thresholds.
• Project Management: Overseeing major works from start to finish including pre-inspections, scheduling, budgeting, contractor coordination, and post-inspections.
• Customer & Stakeholder Engagement: Being the key point of contact for residents, locality teams, and external stakeholders. You ll provide regular updates and ensure excellent customer service.
• Dilapidation & Condition Surveys: Carrying out detailed surveys and reports, with knowledge of leases to manage disputes or external challenges.
• Alteration Requests: Reviewing major alteration requests from customers, working alongside occupational therapists and local authorities to assess suitability.
• Maintenance & Repairs Oversight: Conducting inspections, issuing work orders, managing contractors, and overseeing small-scale project works such as environmental improvements.
• Complaints & Compliance: Investigating complaints thoroughly, responding within set timeframes, and ensuring remedial works are delivered to a high standard.
• Utility & Survey Coordination: Liaising with utility providers on customer issues and assisting with periodic stock condition surveys.

Please note: If you are successful in this role, a DBS check will be required. Further details will be sent following offer.

About you

• Proven experience in property surveying, maintenance, or repairs management.
• Strong technical knowledge of insurance-related property works.
• Experience managing projects, contractors, and external suppliers.
• Ability to write clear technical reports and communicate complex issues simply.
• Confidence handling customer complaints and resolving them effectively.
• Familiarity with housing regulations, leasehold arrangements, and H&S standards.
• Excellent organisational, decision-making, and interpersonal skills.
• A strong customer-first approach in everything you do.

About us

We are GSA, we provide affordable homes and services that create a foundation from which people in our communities can thrive.

We own and manage 25,000 homes in diverse communities across the West Midlands and Southwest.

Everyone deserves a home, it`s a place from which we build our future, we thrive at home.

We are proud to play an active role in dealing with the consequences of the housing crisis, by providing affordable homes for people in our communities who need them most.

Often a home is all someone needs, but when our customers need more, we offer a range of services, including care, money advice and coaching to support them.

We also provide care and support to some of the most vulnerable people in society. This includes support for people who are homeless, experiencing domestic violence or are part of the criminal justice system.

The GSA Way

We know that how we do things is just as important as what we do. To help us make a difference, together, we created the GSA Way.

A culture we commit to, aspire to, and live and breathe. Commitments and behaviours which together make our organisation what it is.

Our five core commitments are:

• We believe our customer is everything
• We are one team
• We are supportive and caring
• We are business-minded for social purpose
• We are curious and ambitious.

You can read more about the GSA Way in our recruitment pack.

In support and recognition of our colleagues who will help us deliver our employer strategy, we offer a fantastic benefits package. This includes:

• Trust based flexible working and supportive and friendly teams
• 25 days annual holiday entitlement, increasing to 30 days
• One day off for your birthday
• Opportunity to buy or sell annual leave
• A defined contribution pension scheme GSA matches up to 6% contributions
• We offer a service which provides 24/7 online GP appointments, second medical opinions, health checks, mental health support, 24/7 medical health helpline, wellbeing app, nutrition advice and fitness plans and legal and financial support.
• Access to Blue Light discount card membership
• Confidential Employee Assistance Programme (EAP).

All individuals who apply to work at GreenSquareAccord are considered on their merits in line with our Diversity and Inclusion strategy and policy.

GreenSquareAccord are a Disability Confident Employer therefore we actively encourage applications from individuals with disabilities and try to provide access, adjustments, equipment or other practical support where required. All applicants with a disability who meet the essential eligibility criteria for the role, as detailed in the job description, are guaranteed an interview.

If you need any assistance, adjustments or adaptations throughout our selection processes please let us know.

Closing date for applications: 04-03-2026

For more information about this position please open the following document/s: