Logistics Agent

Calor Gas Ltd; Fawley, Canvey Island; On-site; GBP 24,000 - GBP 26,000; Full time

Job summary

A leading gas solutions provider is seeking a Logistics Agent to join their team in Fawley. This full-time position demands strong customer service skills and a proactive approach to maintaining operational standards. Responsibilities include inventory management, order processing, and assisting drivers. The ideal candidate will have experience in customer service, SAP, and excellent organizational skills. Competitive salary ranges from £24,570 to £26,000 per annum.

Qualifications

• Experienced in customer service and driven environment.
• Able to work well in a team supporting colleagues.
• Committed and flexible to meet business demands.

Responsibilities

• Support site management with compliance and inventory.
• Process customer orders and manage stock control.
• Support drivers and maintain operational efficiency.

Skills

Customer Service

Organisational skills

Team collaboration

Attention to detail

Flexibility

Tools

SAP

Microsoft Office

Tru Tac

Job description

Overview

Logistics Agent
Location: Fawley
Salary: 24,570 - £26,000 Per Annum
Contract Type: Full Time / Permanent

Join our dynamic team and take a proactive role in upholding site safety standards, maintaining meticulous inventory and financial controls, and assisting in transport planning through effective customer master data management. This customer-focused position demands exceptional customer service skills across various communication platforms.

We are looking to recruit a Customer Service driven Logistics Agent for our site in Fawley.

Responsibilities

• Support site management in achieving compliance obligations, inventory, financial, health and safety, and transport.
• Contribute to a safety-first operation and drive towards an incident free workplace.
• Place orders on system for delivery/collection using SAP.
• Take Inbound/outbound calls for customer orders, queries, and general information.
• Process orders, refunds/credits, and cylinder refill agreements.
• Receipt stock in/out received on trailers.
• Inventory stock control, complete physical stock counts and be able to enter stock counts onto system.
• Raise and receipt Purchase orders and ensure correct stock levels are maintained.
• Review daily aborts, cancels, and fill returns.
• Support drivers in reviewing daily runs, printing loading sheets and manifests.
• Track our drivers through Telematics system.
• Support drivers in reviewing daily runs, printing loading sheets and manifests.
• Agency time sheets.
• General housekeeping.

Qualifications

• An experienced Customer Service/Driven professional with a positive attitude.
• An administrator with excellent organisational skills.
• Able to work well in a team supporting colleagues and sharing best practice.
• Committed and flexible to meet business demands.
• Able to take Personal Ownership of tasks, especially safety.
• Experienced in Microsoft office, SAP and Tru Tac.
• Articulate with good attention to detail.

If you want to see more about our benefits and the business, please visit Calor’s Careers page: Calor

If this sounds like you, then why not apply? - we look forward to hearing from you!

To be considered for the above opportunity you must be eligible to live and work in UK.