Parking Notice Administrator

Horizon Parking Ltd; Chelmsford; On-site; GBP 25,000; Full time

Job summary

A nationwide car park management company is looking for a reliable and trustworthy Parking Notice Administrator to join their Chelmsford Head Office. The position offers a competitive salary of £25,000 per annum, opportunities for annual bonuses, and access to various benefits such as paid DBS applications, mental health programs, and enhanced paternity leave. The ideal candidate will need at least one year of administrative experience and strong communication skills. Apply online today!

Benefits

Access to Pay Enhancement Scheme

Annual Bonus Scheme

Salary Sacrifice Pension Scheme

Company Sick Pay

Mental Health and Well Being Programmes

Cycle to Work scheme

Enhanced paternity leave

Employee of the Month Awards

Paid DBS application

Access to free online training

Qualifications

• Minimum of one year’s administrative experience in a similar industry.
• Must be proficient in data entry and maintain high standards.
• Ability to make decisions based on evidence provided.

Responsibilities

• Handle a wide range of telephone and written enquiries.
• Process and respond to appeal correspondence.
• Assist with client enquiries while maintaining excellent relations.

Skills

Excellent communication skills

Organizational skills

Attention to detail

Initiative and resourcefulness

Pleasant telephone manner

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Horizon Parking Ltd is a car park management company, providing our various services nationwide.
We strongly believe that our colleagues are our best asset, they are at the heart of everything we do and as such we aspire to be an Employer of Choice. With our core values built around our beliefs such as having pride in everything we do, aspiring to make a difference, operating with honesty and integrity, and growth through people, innovation, and ideas, we believe we offer a fantastic opportunity to join a growing and forward-thinking company that really cares about you.

What are we looking for?

• A reliable and trustworthy Parking Notice Administrator, to work in our Chelmsford Head Office
• 35 hours per week, Monday to Friday

What’s in it for you?

• £25,000 per annum
• Access to Pay Enhancement Scheme after completion of probation (up to £2k per year)
• Annual Bonus Scheme.
• Salary Sacrifice Pension Scheme.
• Comapny Sick Pay.
• Additional 1 day’s holiday for your birthday week.
• Mental Health and Well Being Programmes (EAP).
• Cycle to Work scheme.
• Enhanced paternity leave.
• Employee of the Month Awards.
• Yammer monthly lottery.
• Regular ad-hoc monetary recognition.
• Paid DBS application.
• Access to free online training.

What will we expect in return?

• Dealing with a wide range of telephone and written enquiries
• Data Entry and checking to the highest standard
• Process, adjudicate and respond to appeal correspondence
• Assist with client enquiries and requests whilst maintaining excellent client relations
• Assisting in day-to-day running of the Business Support Department
• Using a variety of software packages, such as Microsoft Word, Outlook
• Keep up to date with site and industry changes
• Strictly adhere to the industry Code of Practice & guidelines and Data Protection law
• Various ad hoc responsibilities as and when required to support the wider team

What do we need from you?

• At least one year’s general administrative experience, ideally within a similar industry
• Ability to make decisions based on evidence provided
• Excellent communication skills, both written and verbal
• A pleasant, confident telephone manner
• Competent in a number of computer programs, primarily Microsoft Outlook, Word and Excel
• Have the ability to use initiative, be resourceful and have excellent attention to detail
• Well organised, with the ability to multi task and manage own workload
• Previous experience of working in a call handling environment
• At least one year’s general administrative experience, ideally within a similar industry

If you believe you have the skills and experience necessary then please apply on line today.