Parking Services Project Officer

CHESHIRE East; Macclesfield; On-site; GBP 80,000 - GBP 100,000; Full time

Job description

Our service aspires to meet the council's organisational outcomes. True progress is powered by Drive, guided by Integrity, strengthened by Respect, and made possible through Collaboration. Our values are critical to us achieving our vision set out in the Cheshire East Plan: Enabling prosperity and wellbeing for all, and Improvement and Transformation Delivery Plan. These values guide our decisions, actions and behaviours—driving progress and helping us become an enabling and effective council.

About us

At Cheshire East Council we are resident and partner focused with a vision to enable prosperity and wellbeing for all. People really are at the heart of everything we do and that starts with our incredible workforce. We promote a culture of high performance where people can aspire, thrive and flourish, where we strive to deliver best value in everything we do.

For us, success isn’t just about what we achieve, but how we achieve it together. We promote curiosity, excellence, innovation and continuous improvement.

We are values led and committed to wellbeing and inclusion for all, where our employees co-created our values of drive, integrity, respect and collaboration which inform all that we do.

We are proud to work for Cheshire East Council and believe you would be too, so come and join us!

Join us on a meaningful journey at Cheshire East Council

Join a team that’s compassionate, forward-thinking and deeply committed to making a difference. Our residents are at the heart of everything we do, and your role will be a key part of our transformation journey. This is your chance to be part of something meaningful where your ideas, energy and work can create real impact every day.

About the role

The overall purpose of this role is to manage the delivery of projects and develop policies to support the parking service as a whole, reporting on the project's progress, budget and resources. Overseeing projects and helping to mitigate issues and challenges, scheduling tasks and managing resources.

To support senior staff in identifying and driving forward service improvements for our residents, service users and businesses.

To collaborate with senior staff in drafting & redrafting Traffic Regulation Orders in relation to parking activities both off and on‑street, liaising with all partners to ensure consistency, accuracy and legal compliance.

The role is about fostering a positive and inclusive working environment, working ethically, transparently and building and maintaining strong relationships with all of the council's partners and stakeholders both internally and externally whilst developing innovative solutions.

Whilst predominantly homeworking, you will be out on site visits and spend time with the team both in Crewe and Macclesfield offices under the direction of the service manager. To this end, the applicant must have a full and valid UK driving licence and unrestricted access to their own vehicle – business insurance will be required for this role and appropriate mileage will be paid.

About you

Our service needs someone who will lead by example, demonstrating these values every day. The right candidate must be able to work on their own initiative (sometimes at home) but also be a supportive, adaptable, honest and reliable team player. You must be an excellent communicator, both orally (face to face and over the phone/teams) and in writing and be confident to deliver reports and presentations under pressure and within a very dynamic team environment – a sense of humour is a must. A people person who can undertake ‘difficult’ conversations as part of managing people's expectations is essential. Evidence and fact based driven, our service comes under intense scrutiny, and you must have an eye for detail and be self‑assured and resilient as many of our activities are in the public domain. We need someone who isn't afraid to find and try new, innovative ways of working and learn from past experiences. Someone who can remain confidential and be a trustworthy colleague is a fundamental element of the role. We do not want someone who works in silos, but who can bring out the best in people, listening to others' ideas in a collaborative environment.

Principal Responsibilities

• Undertake consultation, design and implement Residents Parking Schemes where appropriate.
• Support the Parking Services Manager and other senior staff in developing policies, standard operating procedures and work‑related processes and give technical advice where needed.
• Commission and undertake parking surveys.
• Project manage new capital projects.
• Support the service in procurement exercises and budget monitoring of projects.
• Attend meetings, representing the council on parking specific matters.
• Jointly develop business improvement plans, business continuity plans and service action plans as part of the senior team.
• Co‑ordinate parking projects with all relevant internal and external partners.
• Investigate and respond to complaints, Members Enquiries and other service specific correspondence including formal information requests.
• In the absence of the senior team, undertake line management of staff where relevant.

The above is certainly not an exhaustive list at this level of role and you may be called on to step out of your “comfort” zone to undertake parking services duties at short notice or on behalf of other team members.

What we offer in return

• A competitive salary – Between £35,412 per annum – £39,152 per annum with guaranteed yearly pay increases!
• Enhanced annual leave – Start with an impressive 34 days of annual leave (including bank holidays) from day one, and watch it grow to 39 days after just five years of service.
• Purchase of annual leave – Want more time off? You can purchase up to 10 extra days of annual leave each year, giving you the flexibility to balance work and life just the way you want (Pro‑rata for part‑time staff).
• Flexible working pattern – Enjoy a 37‑hour standard full‑time work week with the added perks of flexitime.
• Salary sacrifice green car scheme – Drive green and save green! Lease a brand‑new electric or hybrid car through our salary sacrifice scheme. There’re no credit checks, no deposits, just significant savings and exclusive offers on a three‑year lease.
• White goods salary sacrifice scheme – Upgrade your home with ease. Purchase home and electronic items through our salary sacrifice scheme, spreading the cost of big‑ticket purchases like appliances, computers and tech gadgets directly from your salary.
• Enhanced public pension – Secure your future with our career average pension, where contributions are built at a rate of 1/49th of your yearly pensionable pay.
• Cycle to work scheme – Save up to 25‑39% on the retail price of bikes and safety equipment through Income Tax and National Insurance savings. Get fit and save money!
• Employee assistance programme – Access a completely free and confidential assistance service to help manage, reduce, and overcome life’s challenges, both at work and in your personal life.
• Discounted gym membership – Stay active and healthy with corporate membership prices for Everybody Leisure, including:
  • Gym, Swim and Group Fitness at all 16 facilities
  • Off‑Peak Racket Sports
  • Athletics Tracks
  • Sauna/Steam/Spa

How to apply

We’re delighted that you’re considering applying for this role!

As an equal opportunities’ and disability confident employer, we warmly welcome applicants from all backgrounds. We believe that a diverse workforce helps us better reflect and serve our local communities, and together, we can build something truly special.

To join our team, simply click ‘Apply for this job’ at the bottom of the page.

If you would like to get in touch with us regarding this role, then please remember to include the job reference number so we can assist you accurately and in a timely manner. To set up an informal chat about this role, please email [e-mail] Parking Services Manager.

Once you’ve applied for the position, please keep an eye on your email inbox (including your junk and spam folders), as we’ll send any correspondence there to stay in touch with updates about your application.

If you haven’t heard from us within four weeks of the closing date, it likely means we weren’t able to move forward with your application at this time but please don’t let this discourage you as your interest means a lot to us, as we’d truly love to hear from you again in the future!

For any technical enquiries please email [e-mail].

Please quote job reference number in all correspondence.