Retail Sales Advisor

ScS Group; Cannock; On-site; GBP 20,000 - GBP 26,000; Full time

Job summary

A leading furniture retailer in Cannock is looking for a Retail Sales Advisor to join their team. The ideal candidate enjoys interacting with customers and has a passion for enhancing their shopping experience. With a competitive salary range of £20,267 - £25,397 and a realistic OTE of £30K per year, this role includes guaranteed commission, generous holiday, employee discounts, and opportunities for career progression. If you're energetic, motivated, and enjoy teamwork, you might be the perfect fit.

Benefits

33 days holidays including bank holidays

Guaranteed commission of £400/month for first three months

Employee benefits platform with discounts

Career progression opportunities

Enhanced Maternity, Paternity, and Adoption Leave

Access to dedicated Employee Assistance Programme

Virtual GP access 24/7

Pension Scheme

Death in Service and Life assurance

Qualifications

• Experience in a customer-facing role preferred but not necessary.
• Sales experience can be an advantage.
• Ability to learn new skills is important.

Responsibilities

• Welcome customers into the store and assist them in finding furniture.
• Complete customer orders and process finance applications.
• Accountable for personal sales and KPIs.
• Maintain a high standard in store presentation.
• Ensure a safe and friendly shopping environment.

Skills

Sales driven

Customer service experience

Strong communication skills

Team player

Flexible with shift patterns

Motivated with a strong work ethic

Job description

Retail Sales Advisor

Department: Retail

Employment Type: Full Time

Location: Cannock

Reporting To: Deputy Store Manager

Compensation: £20,267 - £25,397 / year

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in Cannock welcoming customers in and talking to them about our gorgeous furniture.

As a Retail Sales Advisor you can earn up to £30,000.00 with Commission.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Basic salary between £20,267 - £25,396 with a realistic OTE of £30K per year
• In this store, our Retail Sales Advisors earn on average £800 - £1200 per month on top of their basic salary although there’s no limit on how much you can earn
• Guaranteed commission of £400 per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Career progression
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude