Retail Sales Advisor

ScS Group; Coventry; On-site; GBP 40,000 - GBP 60,000; Part time

Job summary

A furniture retailer is seeking a Retail Sales Advisor in Coventry for a part-time role (20 hours/week). You will welcome customers, assist with orders, and help maintain showrooms. The job involves delivering a stellar customer experience and achieving personal sales targets. Offering a competitive hourly wage of £9.74 - £12.21 and additional commissions, the role emphasizes customer service skills and the right personality fit. Join a team that values customer satisfaction and teamwork.

Benefits

Guaranteed commission

33 days holidays including bank holidays

Employee discounts

Pension scheme

Life assurance

Qualifications

• Sales driven with a passion for driving a 5 star customer experience.
• Experience within a customer facing role.
• Ability to build strong relationships with customers and colleagues.

Responsibilities

• Welcome customers into the store and support them.
• Accurately complete customer orders and finance applications.
• Deliver personal sales and meet KPIs.

Skills

Sales driven

Strong interpersonal skills

Team player

Flexibility

Job description

Retail Sales Advisor - Part Time

Department: Retail

Employment Type: Part Time

Location: Coventry

Reporting To: Deputy Store Manager

Compensation: £9.74 - £12.21 / hour

Description

What’s the opportunity?

As part of the Retail team, you’ll be based within our store in The Gallagher Retail Park in Coventry welcoming customers in and talking to them about our gorgeous furniture.

This role would be working 20 hours per week over 3 days.

What does the role involve?

• Welcome customers into the store and support them in finding the perfect piece of furniture for their home
• Accurately complete customer orders and process finance applications
• Accountable for delivering personal sales and KPIs
• Work within the team to deliver a 5 star customer experience
• Make sure the showrooms look their best through general housekeeping, cleaning and moving furniture when it’s needed
• Help to make sure our showrooms are warm, friendly, safe environments for everyone within them
• Continuously develop and maintain knowledge on all ScS products and services
• Undertake, as required, other duties in keeping with the general nature of the role

What’s in it for you?

• Hourly rate of £9.74- £12.21 with a realistic OTE of £30K pro rata per year.
• In this store, our Retail Sales Advisors earn on average £800 - £1200 pro rata per month on top of their basic salary although there’s no limit on how much you can earn
• Guaranteed commission of £400 pro rata per month in your first three months
• Competitions and incentives
• 33 days holidays including bank holidays
• Employee benefits platform – access to 100s of high street discounts and more – holiday discounts, gym discounts, cinema discounts, e-vouchers, cashback and more!
• Colleague Discount
• Long service awards
• Enhanced Maternity, Paternity and Adoption Leave
• Access to our dedicated Employee Assistance Programme – to give you free access to advice and information on a range of topics
• Virtual GP – Access to a GP service 24/7
• Salary finance scheme
• Pension Scheme
• Death in Service
• Life assurance

Who are we looking for?

The most important thing for us is that you’re the right fit for our team. And if you’ve got a knack for making customers smile, can work confidently within a team environment and have buckets of energy and motivation, then we think you’d be perfect. While sales experience can sometimes be an advantage, it’s not a game-changer – personality and the ability to learn new skills is just as important!

We’re looking for the following qualities

• Sales driven with a passion for driving a 5 star customer experience
• Experience within a customer facing role
• A real people person – the ability to build strong relationships with our customers and colleagues
• A team player
• Flexibility to work shift patterns
• Strong work ethic, resilient, self-starter and a can do attitude